Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support learner records, conduct audits, and collaborate with teams to meet contract requirements.
- Company: Join a supportive organisation focused on professional development and hands-on experience.
- Benefits: Gain a recognised qualification, receive structured training, and enjoy a positive work environment.
- Other info: Enjoy opportunities for growth and development in a dynamic workplace.
- Why this job: Kickstart your career in business administration while making a real impact.
- Qualifications: Good communication skills, IT knowledge, and a willingness to learn are essential.
The predicted salary is between 18500 - 25000 £ per year.
About the Role: As part of the Business Support Team, and with guidance from your mentor, you will support the maintenance of learner records, assist with file checks and audits, and work collaboratively with colleagues across teams to help meet the requirements of multiple contracts. You will be supported to develop an understanding of funding rules and sector guidance as part of your learning. This role provides hands-on experience in business administration within a supportive environment, alongside structured training and the opportunity to achieve a recognised qualification. You will receive focussed support to build your skills, confidence and knowledge, with increasing responsibility as you progress through the apprenticeship.
Key Responsibilities
- Be responsible for the compliance checking and processing of all documents relating to the learner journey, across all contracts.
- Carry out comprehensive digital file audits and raise non-conformities as required.
- Follow up on non-compliant paperwork to ensure timely completion.
- Accurate completion of both online forms and paperwork.
- Monitor the central email inboxes and provide support across the organisation.
- Assist with the responsibilities of the Registrations and Certification Officer during holidays and as required.
- General use of Microsoft Word, Excel, PowerPoint, Outlook and Teams.
- General office duties.
- Deal with external organisations, e.g. Working Wales, Jobcentre Plus.
- Reception cover for lunch, annual leave and sickness.
- Take responsibility for, and be held accountable for the security, condition, and the upkeep of your working environment including public areas, classrooms, workshops and all equipment used in the course of your employment.
- Ensure the integrity, security and confidentiality of information used as part of your role and prevent access to it by unauthorised persons by both internal and external means.
- Manage and record your own professional development in line with the Company’s Business Plan and Staff Development Plan.
- Promote the commitment to Safeguarding in line with the Safeguarding Children and Vulnerable Adults Policy and Procedure.
- Assist in the Self-Assessment process and the achievement of the resulting action plans within your role as Business Support Apprentice.
Other Duties
- Undertake any other duties as deemed appropriate by the Managing Director and commensurate with the level of the post.
- Adhere to all company policies and procedures, including Equality and Diversity and Health and Safety.
- Undertake appropriate training and development as required.
- Participate in Performance Review and Development Scheme.
- Adhere to the company environmental policy and guidelines and undertake tasks in a sustainable manner.
- To actively keep updated with the company’s services and programmes.
- As appropriate to your role you will work to the Common Inspection Framework, ISO: 9001:2015, Investors in People, ISO 27001 and other quality standards as required by the company and its partners.
- Recognition and regard for observing confidentiality.
Qualifications and Skills
- You will be expected to undertake an apprenticeship programme in Business Administration, developing skills through structured learning alongside hands-on experience in the role, whilst working towards an accredited qualification.
- Essential
- Good communication and interpersonal skills, including excellent written and spoken English.
- Good working knowledge of IT systems including Database, Spreadsheets and Word Processing.
- An eye for detail and compliance.
- A positive attitude to work.
- The ability to adapt to a varied workload using multiple systems and platforms.
- Willingness to learn and adopt AI assisted technologies to improve efficiency and accuracy.
- The ability to prioritise and organise workload.
- Be able to work independently and as part of a team.
- Be able to use own initiative appropriately and be aware of when it is appropriate to seek guidance.
- Relevant IT qualifications to Level 2 or above.
- Be willing to undergo a Disclosure.
Business Support Officer Apprentice employer: COPA
Contact Detail:
COPA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer Apprentice
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or family to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of your work or projects that demonstrate your abilities. This is your chance to shine and prove you’re the right fit for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Business Support Officer Apprentice
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your communication and IT skills in your application. We want to see how you can use tools like Word and Excel, so don’t hold back on sharing your experience with these!
Be Detail-Oriented: Since this role involves compliance checking and audits, it’s super important to demonstrate your attention to detail. Mention any past experiences where you’ve had to be meticulous or spot errors.
Tailor Your Application: Take a moment to customise your application for this specific role. Use the job description as a guide and align your experiences with the responsibilities listed. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at COPA
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer Apprentice. Familiarise yourself with tasks like compliance checking, digital file audits, and using Microsoft Office tools. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since good communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles or during your studies. This will demonstrate your interpersonal skills and ability to work collaboratively with colleagues.
✨Demonstrate Your Attention to Detail
Given the importance of compliance and accuracy in this role, be ready to discuss how you ensure attention to detail in your work. You could share experiences where you caught errors or improved processes. This will highlight your suitability for maintaining learner records and handling sensitive information.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Plus, it leaves a positive impression on the interviewers!