Family Support Specialist/Family Resource Specialist
Family Support Specialist/Family Resource Specialist

Family Support Specialist/Family Resource Specialist

Rochester Part-Time No home office possible
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At a Glance

  • Tasks: Support families with newborns through home visits, education, and resource connections.
  • Company: Join the Society for the Protection and Care of Children, dedicated to family support and community care.
  • Benefits: Enjoy flexible hours, professional growth opportunities, and a supportive work environment.
  • Why this job: Make a real difference in families' lives while working in a passionate, inclusive team.
  • Qualifications: High school diploma required; experience in human services preferred, especially with children.
  • Other info: Part-time role with 20 hours per week; must pass background checks and have a valid NYS driver’s license.

Organization: Society for the Protection and Care of Children Posting Start: 2025-06-06 Job Title: Family Support Specialist/Family Resource Specialist Posting End: 2025-08-01 A Brief Job Description: TITLE: Family Support Specialist/Family Resource Specialist REPORTS TO: HFM Program Supervisor HOURS: Part-time (20 hours per week) SALARY: $19.27-$21.20 per hour JOB SUMMARY: Are you passionate about supporting families during an important time in their lives- caring for a newborn or welcoming a new child? SPCC is seeking a compassionate, dedicated professional to join our Healthy Families Monroe team. In this dual-role position, you will provide strengths-based, homevisiting services to families, offering parenting support, case coordination, advocacy, and connections to essential resources. You’ll make a lasting impact by building relationships that foster safe, nurturing environments for infants and young children. RESPONSIBILITIES INCLUDE: • Maintain a caseload of 8–12 families, delivering consistent, home-based support • Provide case coordination, emotional support, parenting education, and resource referrals • Accurately document services and maintain up-to-date records in the HFNY data system • Participate in regular supervision and training to support reflective, trauma-informed practice • Build strong relationships with families and community agencies to ensure quality care • Occasionally assist with assessments for newly referred families QUALIFICATIONS: • High school diploma required; some college coursework preferred • 3–5 years’ experience in human services, especially with children and families • Knowledge of infant development and parent-child attachment • Strong communication skills and cultural humility • Ability to handle crisis situations with a calm, grounded presence • Lived experience similar to the families we serve is a plus WORKING AT SPCC: SPCC is committed to providing a trauma-informed, supportive, and inclusive work environment. We value flexibility, professional growth, and reflective supervision. Our team is passionate about equity, justice, and meaningful relationships. Join us in creating a lasting impact on the lives of families in our community. Candidate must successfully complete all required background checks and clearances and possess a valid NYS driver’s license with required insurance. This position is benefits eligible. APPLY HERE: Society for the Protection and Care of Children – Family Support Specialist/Family Resource Specialist #J-18808-Ljbffr

Family Support Specialist/Family Resource Specialist employer: Coordinated Care Services, Inc.

The Society for the Protection and Care of Children (SPCC) is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its Family Support Specialists. With a strong emphasis on professional growth, trauma-informed practices, and meaningful relationships, SPCC offers flexible part-time hours and a chance to make a significant impact in the lives of families during critical times. Join a passionate team committed to equity and justice, where your contributions will be valued and recognised.
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Contact Detail:

Coordinated Care Services, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Support Specialist/Family Resource Specialist

✨Tip Number 1

Familiarise yourself with the principles of trauma-informed care. Understanding how to support families in a sensitive manner will not only enhance your interview discussions but also demonstrate your commitment to the values that SPCC upholds.

✨Tip Number 2

Network with professionals in the human services field, especially those who work with children and families. Attend local workshops or community events to build connections that could provide insights into the role and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples from your past experiences where you successfully supported families or children. Highlighting your practical knowledge and skills will help you stand out as a candidate who can make an immediate impact.

✨Tip Number 4

Research SPCC’s mission and values thoroughly. Being able to articulate how your personal values align with theirs during the interview will show your genuine interest in the position and the organisation.

We think you need these skills to ace Family Support Specialist/Family Resource Specialist

Strong Communication Skills
Emotional Support Provision
Case Coordination
Parenting Education
Resource Referral
Knowledge of Infant Development
Understanding of Parent-Child Attachment
Crisis Management
Cultural Humility
Relationship Building
Documentation and Record Keeping
Reflective Practice
Trauma-Informed Care
Community Engagement

Some tips for your application 🫡

Understand the Role: Before applying, take time to thoroughly read the job description for the Family Support Specialist position. Understand the responsibilities and qualifications required, and think about how your experience aligns with these.

Tailor Your CV: Customise your CV to highlight relevant experience in human services, particularly with children and families. Emphasise any specific skills or experiences that demonstrate your ability to provide emotional support and case coordination.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting families and your understanding of infant development and parent-child attachment. Use specific examples from your past experiences to illustrate your suitability for the role.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Coordinated Care Services, Inc.

✨Show Your Passion for Family Support

Make sure to express your genuine passion for supporting families, especially during significant life changes. Share personal anecdotes or experiences that highlight your commitment to helping others, as this role is all about making a positive impact on families.

✨Demonstrate Your Knowledge of Child Development

Be prepared to discuss your understanding of infant development and parent-child attachment. Highlight any relevant experience you have in these areas, as it will show that you are well-equipped to provide the necessary support and education to families.

✨Emphasise Communication Skills

Strong communication skills are crucial for this role. During the interview, showcase your ability to communicate effectively with diverse families and community agencies. You might want to provide examples of how you've successfully navigated challenging conversations in the past.

✨Prepare for Crisis Situations

Since the role may involve handling crisis situations, be ready to discuss how you maintain a calm and grounded presence under pressure. Share specific examples from your previous work where you successfully managed a crisis, demonstrating your ability to support families in difficult times.

Family Support Specialist/Family Resource Specialist
Coordinated Care Services, Inc.
C
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