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- Tasks: Support clients and workers over weekends, manage queries, and ensure optimal job coverage.
- Company: Coople is a leading flexible staffing agency connecting skilled workers with businesses across various industries.
- Benefits: Enjoy remote work, training opportunities, an annual bonus, and holiday entitlement including public holidays.
- Why this job: Join a passionate team in a fast-paced tech environment and make a real impact on staffing solutions.
- Qualifications: Experience in customer support or hospitality, strong communication skills, and a proactive approach are essential.
- Other info: Immediate start available; initial training at our London office is preferred.
Are you looking for a part-time job opportunity focusing on weekend work? Do you have professional experience in the hospitality sector? Then read on to learn more about this exciting opportunity as our Weekend Operations Coordinator.
Who are we? Coople is a leading flexible staffing agency connecting businesses with skilled workers for temporary and shift-based roles across industries such as retail, logistics, hospitality, and office work. Our platform enables companies to fill shifts efficiently with high-quality workers. We value flexibility, reliability, and innovation, empowering clients and workers with seamless staffing solutions that meet modern workforce demands. At Coople, we believe in being Agile, Collaborative, Fair, Empowering, and Passionate about making things happen.
The Role:
- Support clients and workers over weekends as a key team member
- Handle incoming queries via phone, email, and Intercom
- Manage vendor management systems
- Use the Coople platform to ensure optimal coverage of client jobs over the weekend
- Assist with large staffing requests from key clients
- Gather feedback for platform and service improvements
- Onboard new users and help grow our worker pool
- Review worker profiles and experience, and manage recruitment tasks
- Support our Cooplers in reaching their goals and finding rewarding work
- Deliver excellent service to clients
- Collaborate with a Customer Support Coordinator for seamless service
- Coordinate handovers to keep the Operations team updated on client activities
Working pattern: Part-time, hours per week on Friday, Saturday, and Sunday, with specific hours to be arranged. Immediate start available. The role is remote, but attendance at our London office for training during the first weeks is preferred, with some sessions on weekdays.
Skills required:
- Experience in customer support, customer service, operations, or recruitment, ideally in tech or platform-based environments
- Experience in the hospitality sector
- Strong communication skills (written and verbal)
- Proactive and solution-oriented, capable of multitasking
- Excellent organizational skills and attention to detail
- Experience with vendor management systems and platform tools
- Effective collaboration skills
- Strong interpersonal and customer-focused approach
- Ability to work independently and manage priorities over weekends
Additional benefits include training and development opportunities, an annual discretionary bonus, participation in the ESOP program after initial months, and holiday entitlement including public holidays. Your opinion matters: contribute to product, process, and tool improvements at Coople. If you are passionate, proactive, and thrive in a fast-paced tech environment, apply today!
Weekend Operations Coordinator (part-time, remote working role) employer: Coople UK
Contact Detail:
Coople UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Operations Coordinator (part-time, remote working role)
✨Tip Number 1
Familiarise yourself with the Coople platform before applying. Understanding how it works and its features will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your experience in the hospitality sector during any conversations or interviews. Be ready to share specific examples of how you've handled customer queries or managed operations in a fast-paced environment.
✨Tip Number 3
Demonstrate your proactive approach by preparing questions about the role and the company culture. This shows that you're not just interested in the job, but also in how you can contribute to the team.
✨Tip Number 4
Network with current or former employees of Coople on platforms like LinkedIn. They can provide valuable insights into the company and may even refer you internally, increasing your chances of landing the job.
We think you need these skills to ace Weekend Operations Coordinator (part-time, remote working role)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer support, operations, or recruitment, particularly within the hospitality sector. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities of the Weekend Operations Coordinator and how you can contribute to Coople's mission.
Highlight Your Skills: Emphasise your strong communication skills, attention to detail, and ability to multitask. Provide examples of how you've successfully managed similar tasks in previous roles, especially in fast-paced environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Coople UK
✨Show Your Hospitality Experience
Make sure to highlight your professional experience in the hospitality sector during the interview. Share specific examples of how you've handled customer service challenges or improved operations in previous roles.
✨Demonstrate Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you’ve effectively communicated with clients and team members in past positions.
✨Be Proactive and Solution-Oriented
The company values a proactive approach, so come prepared with examples of how you've identified problems and implemented solutions in your previous jobs. This will show that you can think on your feet and contribute positively to the team.
✨Familiarise Yourself with the Coople Platform
Before the interview, take some time to explore the Coople platform if possible. Understanding how it works and being able to discuss its features will demonstrate your genuine interest in the role and the company.
