Weekend Operations Coordinator (part-time, remote)
Weekend Operations Coordinator (part-time, remote)

Weekend Operations Coordinator (part-time, remote)

Telford Part-Time No home office possible
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At a Glance

  • Tasks: Support clients and workers over weekends, manage queries, and ensure optimal job coverage.
  • Company: Join Coople, a leading flexible staffing agency revolutionising the way businesses connect with skilled workers.
  • Benefits: Enjoy remote work, training opportunities, annual bonuses, and generous holiday entitlement.
  • Why this job: Be part of a dynamic team in a fast-paced tech environment that values your input and growth.
  • Qualifications: Experience in customer support or hospitality, strong communication skills, and a proactive attitude required.
  • Other info: Immediate start available; training will be conducted in London for the first few weeks.

Are you looking for a part-time job opportunity with focus on working on weekend days? Do you bring professional experience from the hospitality sector? Then read on to know more about this exciting job opportunity as our Weekend Operations Coordinator .

Who are we?

Coople is a leading flexible staffing agency that connects businesses with a diverse pool of skilled workers for temporary and shift-based roles. Specialising in industries such as retail, logistics, hospitality, office, Coople offers a dynamic platform that enables companies to fill shifts quickly, efficiently and with high quality workers.

With a focus on flexibility, reliability and innovation, Coople empowers both clients and workers by providing seamless staffing solutions that meet the evolving demands of the modern workforce.

At Coople we believe in being Agile, Collaborative, Fair, Empowering and Passionate with the desire to make things happen.

The Role:

  • Work as a key member of our team, providing support to our clients and workers over a weekend
  • First point of contact for incoming queries via phone, email and Intercom
  • Management of our vendor management systems
  • Using the Coople platform to ensure the best coverage possible of our clients’ jobs over the weekend
  • Assisting with the delivery of large staffing requests from key clients
  • Collecting feedback from users on potential optimisations and improvements for our platform and services.
  • Onboarding of new users to Coople and assistance in the growth of our worker pool
  • Review worker profiles, previous experience and general recruitment tasks over the weekend
  • Supporting our Cooplers reaching their goals and finding rewarding work
  • Delivering the best service possible for our clients
  • You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery
  • Coordinating and organising handovers to ensure the rest of the Operations team is kept up to date on all client activities over the weekends

Working pattern: Part-time, 27 hours per week, across 3 days – Friday, Saturday, and Sunday, from 09:00 to 18:00 (including a daily 1-hour paid lunch break). Immediate start available.

This role is remote; however, it is preferred that you attend our London office for training and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays.

Skills required:

  • Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment
  • Previous experience in the hospitality sector
  • Strong communication skills, both written and verbal
  • Proactive, solution-oriented, and able to handle multiple tasks efficiently
  • Excellent organisational skills with attention to detail
  • Experience with vendor management systems and platform-based tools
  • Ability to collaborate effectively with colleagues and clients
  • Strong interpersonal skills and a customer-focused approach
  • Comfortable working independently and managing priorities over weekends

Benefits :

  • Be part of a great team!
  • Training and development opportunities
  • Annual Bonus: a discretionary cash bonus, depending on individual and firm performance, on top of the base salary mentioned above
  • Option Grant: participation in the ESOP program for internal employees after the first 12 months of employment
  • Holiday Entitlement: for this part-time role with 27 working hours per week, you can expect 17 days of annual leave entitlement, plus public holidays as applicable in the relevant jurisdiction
  • Your opinion matters: you can improve product, processes, and tools at Coople

If you are a passionate and proactive professional who would thrive in a fast-paced tech company, then apply today!

Weekend Operations Coordinator (part-time, remote) employer: Coople UK

Coople is an exceptional employer that values flexibility, collaboration, and innovation, making it an ideal workplace for those seeking part-time opportunities in the hospitality sector. With a strong focus on employee growth, Coople offers training and development opportunities, a discretionary annual bonus, and participation in the ESOP program after one year. Working remotely allows for a balanced lifestyle while being part of a dynamic team dedicated to delivering outstanding service to clients and workers alike.
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Contact Detail:

Coople UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Weekend Operations Coordinator (part-time, remote)

✨Tip Number 1

Familiarise yourself with Coople's platform and services. Understanding how the system works will not only help you during the interview but also demonstrate your genuine interest in the role and the company.

✨Tip Number 2

Highlight your experience in the hospitality sector during conversations. Share specific examples of how you've handled customer queries or managed operations, as this will resonate well with the role's requirements.

✨Tip Number 3

Prepare to discuss your organisational skills and how you manage multiple tasks, especially over weekends. Think of scenarios where you've successfully juggled responsibilities and how that can apply to the Weekend Operations Coordinator position.

✨Tip Number 4

Showcase your proactive approach by coming up with ideas for potential improvements to Coople's services. This will demonstrate your problem-solving mindset and your commitment to enhancing the user experience.

We think you need these skills to ace Weekend Operations Coordinator (part-time, remote)

Customer Support Experience
Hospitality Sector Knowledge
Strong Communication Skills
Proactive Problem-Solving
Organisational Skills
Attention to Detail
Experience with Vendor Management Systems
Platform-Based Tools Proficiency
Collaboration Skills
Interpersonal Skills
Customer-Focused Approach
Ability to Manage Priorities
Independent Working Capability
Multi-Tasking Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in customer support, operations, or recruitment, especially within the hospitality sector. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities of the Weekend Operations Coordinator and how you embody their values of agility, collaboration, and empowerment.

Showcase Communication Skills: Since strong communication skills are essential for this role, consider including examples in your application that demonstrate your ability to handle queries effectively and provide excellent customer service.

Highlight Organisational Skills: Emphasise your organisational abilities by providing examples of how you've managed multiple tasks efficiently in previous roles. This will show that you can handle the demands of the position over the weekend.

How to prepare for a job interview at Coople UK

✨Showcase Your Hospitality Experience

Make sure to highlight your previous experience in the hospitality sector during the interview. Share specific examples of how you've handled customer queries or managed operations, as this will demonstrate your suitability for the Weekend Operations Coordinator role.

✨Demonstrate Strong Communication Skills

Since the role involves being the first point of contact for clients and workers, it's crucial to exhibit your communication skills. Practice articulating your thoughts clearly and confidently, both verbally and in writing, to show that you can effectively manage inquiries.

✨Be Proactive and Solution-Oriented

Prepare to discuss situations where you've had to think on your feet and come up with solutions quickly. This role requires a proactive approach, so sharing examples of how you've successfully navigated challenges will impress the interviewers.

✨Familiarise Yourself with Vendor Management Systems

Since the position involves using vendor management systems, it would be beneficial to familiarise yourself with these tools beforehand. If you have experience with similar platforms, be ready to discuss how you've used them to improve efficiency in past roles.

Weekend Operations Coordinator (part-time, remote)
Coople UK
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