At a Glance
- Tasks: Support clients and workers over weekends, manage queries, and ensure optimal job coverage.
- Company: Join Coople, a leading flexible staffing agency revolutionising the way businesses connect with skilled workers.
- Benefits: Enjoy remote work, training opportunities, annual bonuses, and generous holiday entitlement.
- Other info: Immediate start available; training will be in London for the first few weeks.
- Why this job: Be part of a dynamic team, make an impact, and grow in a fast-paced tech environment.
- Qualifications: Experience in customer support or hospitality, strong communication skills, and a proactive attitude required.
Are you looking for a part-time job opportunity with focus on working on weekend days? Do you bring professional experience from the hospitality sector? Then read on to know more about this exciting job opportunity as our Weekend Operations Coordinator .
Who are we?
Coople is a leading flexible staffing agency that connects businesses with a diverse pool of skilled workers for temporary and shift-based roles. Specialising in industries such as retail, logistics, hospitality, office, Coople offers a dynamic platform that enables companies to fill shifts quickly, efficiently and with high quality workers.
With a focus on flexibility, reliability and innovation, Coople empowers both clients and workers by providing seamless staffing solutions that meet the evolving demands of the modern workforce.
At Coople we believe in being Agile, Collaborative, Fair, Empowering and Passionate with the desire to make things happen.
The Role:
- Work as a key member of our team, providing support to our clients and workers over a weekend
- First point of contact for incoming queries via phone, email and Intercom
- Management of our vendor management systems
- Using the Coople platform to ensure the best coverage possible of our clients’ jobs over the weekend
- Assisting with the delivery of large staffing requests from key clients
- Collecting feedback from users on potential optimisations and improvements for our platform and services.
- Onboarding of new users to Coople and assistance in the growth of our worker pool
- Review worker profiles, previous experience and general recruitment tasks over the weekend
- Supporting our Cooplers reaching their goals and finding rewarding work
- Delivering the best service possible for our clients
- You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery
- Coordinating and organising handovers to ensure the rest of the Operations team is kept up to date on all client activities over the weekends
Working pattern: Part-time, 27 hours per week, across 3 days – Friday, Saturday, and Sunday, from 09:00 to 18:00 (including a daily 1-hour paid lunch break). Immediate start available.
This role is remote; however, it is preferred that you attend our London office for training and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays.
Skills required:
- Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment
- Previous experience in the hospitality sector
- Strong communication skills, both written and verbal
- Proactive, solution-oriented, and able to handle multiple tasks efficiently
- Excellent organisational skills with attention to detail
- Experience with vendor management systems and platform-based tools
- Ability to collaborate effectively with colleagues and clients
- Strong interpersonal skills and a customer-focused approach
- Comfortable working independently and managing priorities over weekends
Benefits :
- Be part of a great team!
- Training and development opportunities
- Annual Bonus: a discretionary cash bonus, depending on individual and firm performance, on top of the base salary mentioned above
- Option Grant: participation in the ESOP program for internal employees after the first 12 months of employment
- Holiday Entitlement: for this part-time role with 27 working hours per week, you can expect 17 days of annual leave entitlement, plus public holidays as applicable in the relevant jurisdiction
- Your opinion matters: you can improve product, processes, and tools at Coople
If you are a passionate and proactive professional who would thrive in a fast-paced tech company, then apply today!
Weekend Operations Coordinator (part-time, remote) in Dartford employer: Coople UK
Coople is an exceptional employer that values flexibility, collaboration, and innovation, making it an ideal workplace for those seeking meaningful part-time roles. As a Weekend Operations Coordinator, you will enjoy a supportive work culture with opportunities for training and development, alongside competitive benefits such as an annual bonus and generous holiday entitlement. Working remotely allows for a great work-life balance, while the chance to contribute to a dynamic staffing platform ensures your voice is heard and your efforts are recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Operations Coordinator (part-time, remote) in Dartford
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Coople UK and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Weekend Operations Coordinator (part-time, remote) in Dartford
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Coople UK that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Coople UK.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Coople UK get a sense of who you are beyond your experience!
How to prepare for a job interview at Coople UK
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Coople UK and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
