At a Glance
- Tasks: Resolve Service Management tickets and provide level 1 and 2 support across various locations.
- Company: CooperVision, based in Southampton, focuses on enhancing service quality through IT operations.
- Benefits: Offers a competitive benefits package and opportunities for professional growth.
- Other info: Position involves administering IT systems to improve service quality.
- Why this job: Join a collaborative team dedicated to excellent customer service and technical problem-solving.
- Qualifications: Requires excellent technical knowledge and problem-solving skills for troubleshooting hardware and software.
The predicted salary is between 30000 - 40000 £ per year.
CooperVision in Southampton is looking for an IT Operations Analyst who will focus on Service Management ticket resolution and support across various locations. The successful candidate will provide level 1 and 2 support, troubleshoot client hardware and software, and administer IT systems to enhance service quality.
With an emphasis on team collaboration and customer service, this role calls for excellent technical knowledge and problem-solving skills. A competitive benefits package and opportunities for professional growth are offered to all qualified applicants.
IT Operations Specialist — Service & Incident Leader in Southampton employer: CooperVision
CooperVision is located in Southampton and offers a competitive benefits package. The team prioritises collaboration and customer service, making it an ideal environment for professional growth.
