IT Operations & Service Desk Analyst (Onsite) in Southampton

IT Operations & Service Desk Analyst (Onsite) in Southampton

Southampton Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
CooperVision

At a Glance

  • Tasks: Resolve Service Management tickets and provide top-notch support for internal customers.
  • Company: Join CooperVision, a leading company in the optical industry, based in Southampton.
  • Benefits: Enjoy a competitive salary and an awesome benefits package.
  • Other info: Onsite role with opportunities for professional growth and development.
  • Why this job: Be part of a dynamic team and make a difference in IT operations.
  • Qualifications: Experience with client computing hardware/software and strong analytical skills required.

The predicted salary is between 30000 - 40000 Β£ per year.

CooperVision in Southampton is seeking an IT Operations Analyst responsible for resolving Service Management tickets and providing support. The role involves both onsite and remote analysis and resolution of incidents for internal customers.

The ideal candidate will have extensive experience with client computing hardware and software, possess strong analytical skills, and a customer service orientation.

Benefits include a competitive salary and a great benefits package.

IT Operations & Service Desk Analyst (Onsite) in Southampton employer: CooperVision

CooperVision in Southampton is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. With a competitive salary and a comprehensive benefits package, employees are supported in their professional journey while enjoying a collaborative environment that values customer service excellence and innovation.

CooperVision

Contact Details:

CooperVision Recruitment Team

We think you need these skills to ace IT Operations & Service Desk Analyst (Onsite) in Southampton

Service Management
Incident Resolution
Client Computing Hardware
Client Computing Software
Analytical Skills
Customer Service Orientation
Onsite Support