Product Configuration Analyst in Fareham

A brighter future awaits you. CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.

Job Summary

The Product Configuration Analyst will be responsible for supporting the Commercial Product Launch Manager with activity related to customer impact and product configuration usage globally. The role assists in the oversight of cross-functional teams and sites whose actions can result in customer impact. These impacts arise from but are not limited to product transitions, product configuration updates and system updates. The analyst will be responsible for facilitating the resolution of impacts while using data collection and analytics to develop improved processes and communications. The Product Configuration Analyst would work alongside the Product Launch analyst, leveraging product configuration data insights to provide justification and recommendations to line manager to drive best practice, guidance, and training regarding product configuration use in the business.

Essential Functions & Accountabilities

• Reporting and Data Analysis
  • Regularly provides status and updates to management regarding status product configuration related issues.
  • Compile and submit regular monitoring reports covering key performance indicators to ensure customer impacts are visible and resolved.
  • Provide input and insight to global supply chain performance and business management processes.
  • Support Commercial Product Launch Manager to provide input and insight to global marketing on product configuration related customer impacts and alignment to strategy.
• Project Management
  • Acts as the global product configuration representative and participates with cross functional teams on projects.
  • Support priority customer launches, coordinating operations activities to achieve customer timelines.
• Process Improvement and Root Cause Investigation
  • Develop best practice, guidance and training with regards to customer impact management.
  • Assists with the planning and coordination of launch activities between the local and regional marketing teams.
  • Identify opportunities for improvement with global product configuration usage and guidance leads cross-functional project best practices.
• Training and Support
  • Assists in providing product configuration use training and process support for employees globally.
  • Adheres to corporate procedures, policies, documentation requirements and recommends/develops continuous improvement initiatives.

Travel Requirements

Ad hoc travel as and when required (approx. 10%).

Knowledge, Skills And Abilities

• Minimum 2-3 years of experience within a technical discipline (Engineering, Supply Chain, Planning)
• Experience in a regulated industry (advantageous)
• Demonstrate familiarity with project management skills
• Experience in a global role (advantageous)

What we offer

You’ll receive competitive compensation and a fantastic benefits package including: 25 days holiday, pension scheme, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more! We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours. We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.

What you can expect

As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering an inclusive culture is and how different perspectives add value and contribute to our success. If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.