At a Glance
- Tasks: Manage customer support, troubleshoot issues, and document interactions in our global CRM.
- Company: Join CooperSurgical, a leader in digital solutions for healthcare.
- Benefits: Enjoy competitive pay, travel opportunities, and a chance to improve processes.
- Other info: Collaborate with diverse teams and grow your career in a dynamic environment.
- Why this job: Make a difference in customer experience while working with innovative cloud technologies.
- Qualifications: 5+ years in customer service, cloud platform knowledge, and excellent communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Cooper Surgical is seeking a Digital Technical Support Specialist to manage multi-channel customer support, perform troubleshooting, and escalate as needed.
You will document all interactions in the global CRM and contribute to process improvements.
Ideal candidates have 5+ years of global customer service experience, familiarity with cloud platforms, and strong communication skills.
This role may require travel and collaboration across cross-functional teams to ensure timely issue resolution.
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Global SaaS Technical Support Specialist in Crawley employer: CooperSurgical
As a Laboratory Analyst 2, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our commitment to Continuous Professional Development (CPD) ensures that you will have ample opportunities to enhance your skills while contributing to a clean and safe laboratory atmosphere. Located in a vibrant area, we offer a collaborative culture where teamwork and innovation are at the forefront, making us an excellent employer for those seeking meaningful and rewarding careers in the life sciences.
