Care Home Customer Experience Supervisor | Lead Service & Coaching in Potters Bar

Care Home Customer Experience Supervisor | Lead Service & Coaching in Potters Bar

Potters Bar Full-Time On-site
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TLC Care is seeking a Customer Service Supervisor to lead outstanding customer experience across our care homes. You will be the first point of contact for visitors and calls, ensuring professional, respectful treatment of all customers and stakeholders.

You will coach staff, handle enquiries and maintain strong relationships while assisting with administrative duties. The role emphasizes continuous improvement, compliance with DBS checks, and delivering high-quality service within a supportive,

Care Home Customer Experience Supervisor | Lead Service & Coaching in Potters Bar employer: Cooperscroft Care Home

At TLC Care, we pride ourselves on being an exceptional employer, offering a nurturing and supportive environment for our Head Chef role. With a strong focus on employee growth and development, we provide ample opportunities for culinary advancement while fostering a culture of teamwork and compassion. Located in vibrant care homes across London and surrounding areas, you will be part of a dedicated team that values quality of life and the well-being of our residents, making every day meaningful and rewarding.

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Contact Details:

Cooperscroft Care Home Recruitment Team