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- Tasks: Support Project Managers in ensuring smooth project lifecycles and effective communication.
- Company: Coopers Fire, a leader in innovative fire protection solutions.
- Benefits: Competitive salary, early finishes, extra holiday, and fun company events.
- Why this job: Join a passionate team dedicated to saving lives through innovative fire safety products.
- Qualifications: Knowledge of project lifecycles and excellent customer service skills.
- Other info: Enjoy a friendly environment with great career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Coopers Fire specialises in the design, manufacture, installation, and servicing of cutting-edge and customised Smoke and Fire Curtains for various buildings. Our primary mission is to save lives by providing high-quality and innovative products while promoting effective fire protection solutions.
Every single day, we dedicate ourselves to creating an environment where our colleagues can thrive, work diligently, excel, and have fun in the process. Our core values, which we deeply believe in, are Integrity, Pride and Passion, Teamship, and Pioneering. We genuinely derive joy from witnessing individuals perform at their best and relish their workday experiences. We prioritise the development and support of our colleagues, foster an environment that encourages and values diverse opinions, challenge conventional norms, and consistently collaborate to lead the market through innovative approaches, all in the pursuit of safeguarding lives.
We are looking for a Project Support Administrator to work alongside our Project Management team and assist them with administering each project\’s life cycle.
Responsibilities
- Work with the Project Managers to ensure projects run smoothly
- Provide information to the Production team to enable them to manufacture and order the required equipment to fulfil the project requirements within the agreed timescales and budgets
- Liaising with Project Managers and customers on lead times
- Work with the Project Manager and Installation Manager to ensure faulty products are returned and tracked in line with the RAN process.
- Book deliveries and amend if necessary in line with changing installation/production dates
- Support Project Managers with urgent issues/failures – raise allocations and arrange deliveries
- Prepare the necessary site-specific risk assessments and method statements. Obtain the required approval of the client or other relevant parties
- Capture all the relevant Variation Orders to ensure cost recovery and maximise profitability – chase the customer for confirmations
- To assist our customers with queries
- Using client portals as required
Skills and Experience
Essential:
- Knowledge of Project lifecycles
- Ability to read drawings and interpret technical requirements
- Excellent customer service and communication skills
Desirable:
- Manufacturing knowledge
- Fire related products for the construction industry
Attributes
- Good communicator
- Customer focus approach
- Good organisational skills and attention to detail
- Able to work under pressure
- IT literate
- Technically minded
- Passion and pride in the work carried out
Benefits
- Competitive salary – available upon request
- Ample free onsite parking
- Early finish and dress-down Fridays
- Above statutory Holiday allowance plus able to buy additional holiday
- Company social events
- Employee Assistance Programme
- Eyecare vouchers
- Cycle to work scheme
- Friendly and supportive environment
#J-18808-Ljbffr
Projects Support Administrator employer: Coopers Fire
Contact Detail:
Coopers Fire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Projects Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Coopers Fire. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by understanding the project lifecycle and the specific challenges faced in the role. Show us you’re not just a fit on paper but that you genuinely understand what it takes to support our Project Managers.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Coopers Fire!
We think you need these skills to ace Projects Support Administrator
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about the opportunity to support our Project Management team and contribute to our mission of saving lives.
Tailor Your CV: Make sure to tailor your CV to highlight your experience with project lifecycles and customer service. We want to see how your skills align with what we do at Coopers Fire, so don’t be shy about showcasing your relevant experience!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and how you can help us run projects smoothly. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Coopers Fire!
How to prepare for a job interview at Coopers Fire
✨Know Your Projects
Familiarise yourself with the project lifecycle and be ready to discuss how you can support Project Managers. Brush up on your knowledge of technical drawings and fire-related products, as this will show your understanding of the industry.
✨Showcase Your Communication Skills
Since excellent customer service is key for this role, prepare examples of how you've effectively communicated with clients or team members in the past. Highlight your ability to liaise between different parties and resolve issues promptly.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage multiple tasks and prioritise under pressure. Share specific instances where your attention to detail made a difference in project outcomes or customer satisfaction.
✨Embrace the Company Values
Coopers Fire values integrity, pride, passion, teamship, and pioneering. Think of ways you embody these values in your work and be ready to share stories that reflect your alignment with their mission to save lives through innovative solutions.
