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- Tasks: Conduct maintenance, repairs, and installations of innovative fire protection systems.
- Company: Join Coopers Fire, a leader in life-saving fire safety solutions.
- Benefits: Competitive salary, extra holidays, social events, and a supportive work culture.
- Why this job: Make a real difference in fire safety while enjoying a fun and dynamic work environment.
- Qualifications: Knowledge of electrical/mechanical systems and strong customer service skills.
- Other info: Flexible shift work with opportunities for personal growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Coopers Fire design, manufacture, install and service innovative and bespoke Smoke and Fire Curtains for buildings. Our mission is to save lives through quality and innovative products and to raise awareness of effective fire protection solutions.
Every day we put a lot of effort into making sure our colleagues are in an environment where they can work hard, be great and have fun along the way. Our values are Integrity, Pride and Passion, Teamship and Pioneering and we really mean it! We genuinely get excited when people are doing what they do best and are enjoying their day. We nurture and support our colleagues’ development, encourage and embrace each other’s opinions, challenge the status quo and always work together to lead the market through innovation and protect life.
We are looking for a Field based Service Engineer in Portsmouth to attend sites and conduct the following tasks although not limited to:
- Planned Preventative Maintenance to our bespoke Fire and Smoke Curtains
- Emergency Callouts
- Upgrades/Repairs
- Installation and Commissioning works
Responsibilities
- Carrying out routine/planned scheduled maintenance work
- Responding to breakdown and equipment faults
- Diagnosing breakdown problems and carry out first time fix
- Fitting new parts and making sure equipment is working correctly prior to signing off
- Liaising with client departments, customers and other engineering and production colleagues
- Dealing with emergencies, unplanned problems and repairs
- Ensure van stock is controlled
- To complete timesheets/expenses on a regular basis and submit on time
- To ensure PPE is adequate for the H&S purpose and arrange for new kit to be ordered when required
- Perform with an understanding of business requirements and support all continuous improvement activities
- Respond to customer enquiries in a professional manner
- Represent Coopers Service Team as an ambassador at all times
- Use Simpro to record activities
- Ensure report forms are completed accurately
- Carry out such additional responsibilities as may be considered necessary by the Management Team
Skills and Experience
- Essential:
- Knowledge of electrical and/or mechanical systems
- Knowledge of Microsoft Office software
- Good customer service & communication skills
- Desirable:
- Electrically qualified 18th Edition
- Experience working with Fire Curtains, Smoke curtains, Metal shutters or other similar technologies
- Experience in a field based technical role
- Experience of working at heights
Attributes
- Good communicator
- Customer focus approach
- Good organisational skills and attention to detail
- Able to work under pressure
- Work to tight deadlines
- Willingness to travel
- Able to work nights and weekends
- Self-motivated, confident and resourceful
Benefits
- Competitive salary – available upon request
- Above statutory Holiday allowance
- Company social events
- Friendly and supportive environment
- Holistic approach to work
- Working for a company who cares about you as an individual and not just a cog in the machine
This role is based in Portsmouth/Basingstoke, Hampshire.
Field based- Service Engineer - Portsmouth (shift work/nights) employer: Coopers Fire
Contact Detail:
Coopers Fire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field based- Service Engineer - Portsmouth (shift work/nights)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Coopers Fire on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on your knowledge of fire and smoke curtains, and be ready to discuss how your skills match the role. Show them you're passionate about safety and innovation!
✨Tip Number 3
Don’t just wait for the job to come to you. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar!
✨Tip Number 4
Be ready to showcase your problem-solving skills during the interview. Think of examples where you've tackled technical issues or provided excellent customer service. They want to see how you handle pressure!
We think you need these skills to ace Field based- Service Engineer - Portsmouth (shift work/nights)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for fire safety and engineering shine through. We love seeing candidates who are genuinely excited about the role and our mission to save lives with innovative products.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience with electrical and mechanical systems, and any relevant qualifications like the 18th Edition. We want to see how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Coopers Fire
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical and mechanical systems, especially if you've got experience with fire and smoke curtains. Be ready to discuss specific examples from your past roles where you successfully diagnosed and fixed problems.
✨Show Off Your Customer Service Skills
Since this role involves liaising with clients and other departments, be prepared to share instances where you provided excellent customer service. Highlight how you handled difficult situations or emergencies in a professional manner.
✨Demonstrate Team Spirit
Coopers Fire values teamwork, so think of examples that showcase your ability to work collaboratively. Whether it’s a project you completed with colleagues or how you supported someone in need, make sure to convey your teamship.
✨Be Ready for Shift Work
As this position involves shift work and potentially working nights, express your willingness and readiness to adapt to these hours. Share any previous experiences you have with shift work and how you managed your time effectively.
