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- Tasks: Conduct maintenance, repairs, and installations of innovative fire protection systems.
- Company: Join Coopers Fire, a leader in life-saving fire safety solutions.
- Benefits: Competitive salary, extra holiday, social events, and a supportive work culture.
- Why this job: Make a real difference in fire safety while enjoying a fun and dynamic work environment.
- Qualifications: Knowledge of electrical/mechanical systems and strong customer service skills required.
- Other info: Opportunities for personal growth and a holistic approach to employee well-being.
The predicted salary is between 30000 - 42000 £ per year.
Coopers Fire design, manufacture, install and service innovative and bespoke Smoke and Fire Curtains for buildings. Our mission is to save lives through quality and innovative products and to raise awareness of effective fire protection solutions. Every day we put a lot of effort into making sure our colleagues are in an environment where they can work hard, be great and have fun along the way. Our values are Integrity, Pride and Passion, Teamship and Pioneering.
We are looking for a Field based Service Engineer in Portsmouth to attend sites and conduct the following tasks although not limited to:
- Planned Preventative Maintenance to our bespoke Fire and Smoke Curtains
- Emergency Callouts
- Upgrades/Repairs
- Installation and Commissioning works
Responsibilities:
- Carrying out routine/planned scheduled maintenance work
- Responding to breakdown and equipment faults
- Diagnosing breakdown problems and carry out first time fix
- Fitting new parts and making sure equipment is working correctly prior to signing off
- Liaising with client departments, customers and other engineering and production colleagues
- Dealing with emergencies, unplanned problems and repairs
- Ensure van stock is controlled
- To complete timesheets/expenses on a regular basis and submit on time
- To ensure PPE is adequate for the H&S purpose and arrange for new kit to be ordered when required
- Perform with an understanding of business requirements and support all continuous improvement activities
- Respond to customer enquiries in a professional manner
- Represent Coopers Service Team as an ambassador at all times
- Use Simpro to record activities
- Ensure report forms are completed accurately
- Carry out such additional responsibilities as may be considered necessary by the Management Team
Skills and Experience:
- Essential:
- Knowledge of electrical and/or mechanical systems
- Knowledge of Microsoft Office software
- Good customer service & communication skills
- Desirable:
- Electrically qualified 18th Edition
- Experience working with Fire Curtains, Smoke curtains, Metal shutters or other similar technologies
- Experience in a field based technical role
- Experience of working at heights
Attributes:
- Good communicator
- Customer focus approach
- Good organisational skills and attention to detail
- Able to work under pressure
- Work to tight deadlines
- Willingness to travel
- Able to work nights and weekends
- Self-motivated, confident and resourceful
Benefits:
- Competitive salary – available upon request
- Above statutory Holiday allowance
- Company social events
- Friendly and supportive environment
- Holistic approach to work
- Working for a company who cares about you as an individual and not just a cog in the machine
This role is based in Portsmouth/Basingstoke, Hampshire.
Field Based- Service Engineer in Plymouth employer: Coopers Fire
Contact Detail:
Coopers Fire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Based- Service Engineer in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Coopers Fire. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Prepare for the interview by researching Coopers Fire's products and values. Show us that you’re not just another candidate; demonstrate your passion for fire safety and how you can contribute to our mission of saving lives.
✨Tip Number 3
Practice your technical skills! Since this role involves hands-on work with fire and smoke curtains, brush up on your electrical and mechanical knowledge. Be ready to discuss your experience and how you can tackle real-world problems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Coopers Fire.
We think you need these skills to ace Field Based- Service Engineer in Plymouth
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for fire safety and engineering shine through. We love seeing candidates who are genuinely excited about the role and our mission to save lives with innovative products.
Tailor Your CV: Make sure your CV is tailored to the Field Based Service Engineer position. Highlight your relevant experience with electrical and mechanical systems, and don’t forget to mention any work with fire or smoke curtains if you have it!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your skills and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Coopers Fire
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical and mechanical systems, especially as they relate to fire and smoke curtains. Familiarise yourself with the specific technologies mentioned in the job description, as this will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Since this role involves liaising with clients and responding to emergencies, be ready to share examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond to solve a problem or communicate effectively.
✨Demonstrate Team Spirit
Coopers Fire values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or tackled challenges together. This will highlight your ability to fit into their company culture.
✨Be Ready for Practical Scenarios
Expect some technical questions or practical scenarios during the interview. They might ask how you would handle a breakdown or emergency callout. Practise articulating your thought process clearly, as this will demonstrate your problem-solving skills and ability to think on your feet.
