Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage debtor accounts, chase payments, and resolve credit control queries.
- Company: Coopers Fire, a leader in innovative fire protection solutions.
- Benefits: Competitive salary, free hot drinks, ample parking, and early finishes.
- Why this job: Join a passionate team dedicated to saving lives through innovation.
- Qualifications: 1-2 years experience in credit control and strong communication skills.
- Other info: Enjoy a friendly environment with great career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Coopers Fire design, manufacture, install and service innovative and bespoke Smoke and Fire Curtains for buildings. Our mission is to save lives through quality and innovative products and to raise awareness of effective fire protection solutions. Every day we put a lot of effort into making sure our colleagues are in an environment where they can work hard, be great and have fun along the way. Our values are Integrity, Pride and Passion, Teamship and Pioneering and we really mean it! We genuinely get excited when people are doing what they do best and are enjoying their day. We nurture and support our colleagues' development, encourage and embrace each other's opinions, challenge the status quo and always work together to lead the market through innovation and protect life.
The Credit Controller role is based within the finance department and will report directly to the Credit Controller Manager. The role will be primarily focused on the credit control function for our Service & Maintenance business, but there will be opportunity to support the credit control function across the UK Supply and Install and Export Business as well.
Duties And Responsibilities
- Manage your own portfolio of allocated debtor accounts by:
- Ensure payments are received within the agreed payment terms
- Chasing mixed value aged and current debt mainly by telephone, or/and by email
- Resolving all associated credit control queries and escalating problematic accounts to the Credit Controller Manager
- Raise and send monthly statements at the beginning of each month
- Reconciliation of accounts and projects
- Ad hoc: Manually raising proforma invoices, invoices, and credit notes in a timely manner. Including uploading to relevant customer portals
- Cover AR assistant on daily allocation of cash receipts, and reporting of paid proformas to the relevant department
- Following the customer on hold process for overdue, or customers exceeding their credit limit including communication to the relevant department.
- Answering incoming telephone calls & taking card payments
- General administration including creation and management of customer accounts
- Assisting in month end tasks as needed and supporting in yearly audit
Skills And Experience
- 1-2 years experience as Credit Controller
- Excellent communication and negotiation skills
- Confidence to deal with customers via telephone and email
- Strong Microsoft Office software particularly Excel
- Excellent attention to detail
ATTRIBUTES
- Strong communication skills
- Excellent time management skills, with the ability to use own initiative and work to tight deadlines
- Self-motivated, confident, and persistent
Benefits
- Competitive salary available upon request
- Free hot drinks
- Ample free onsite parking
- Cycle to work scheme
- Early finish and dress-down Fridays
- Above average Holiday allowance with the option to purchase additional holiday
- Company social events
- Friendly and supportive environment
- Holistic approach to work
- Working for a company who cares about you as an individual and not just a cog in the machine
Credit Controller 2026 in Havant employer: Coopers Fire
Contact Detail:
Coopers Fire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller 2026 in Havant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show us your passion for fire protection solutions and how you align with our values of Integrity, Pride, and Passion.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which we really appreciate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Credit Controller 2026 in Havant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any relevant achievements to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the Credit Controller position. Share specific examples of how you've successfully managed debtor accounts or resolved credit control queries in the past.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application showcases your excellent communication and negotiation skills. Use clear and concise language to demonstrate your ability to engage with customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Coopers Fire
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control processes and be ready to discuss how you've managed debtor accounts in the past. Highlight any specific achievements, like reducing overdue payments or improving cash flow.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved disputes or negotiated payment terms. Remember, confidence is key when dealing with clients over the phone or via email.
✨Demonstrate Attention to Detail
In finance, accuracy is crucial. Be prepared to discuss how you ensure precision in your work, whether it's through double-checking invoices or maintaining accurate records. You might even want to bring along a sample of your work to showcase your meticulous nature.
✨Embrace the Company Values
Coopers Fire values Integrity, Pride, Passion, Teamship, and Pioneering. Familiarise yourself with these values and think about how they resonate with your own work ethic. During the interview, share examples of how you've embodied these values in your previous roles.
