At a Glance
- Tasks: Lead a fun pub team, creating joyful moments for guests and staff alike.
- Company: Join an award-winning local pub company that values people first.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Other info: Access to health support, discounts, and apprenticeship programmes.
- Why this job: Be part of a lively atmosphere with real opportunities for career growth.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Take pride in delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Open and close, stock, and cash up.
- Be a role model for customer service.
- Think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in Cardiff employer: Coopers Carvery (93124)
Marston’s is an award-winning local pub company that prioritises its people, offering a vibrant and fun work environment where you can thrive as a Supervisor. With a strong focus on employee development, you’ll have access to genuine career advancement opportunities, flexible working hours, and a range of benefits including discounts, health support, and a lively atmosphere filled with passionate teammates. Join us to create memorable experiences for our guests while enjoying a supportive culture that celebrates individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Cardiff
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you connect with the team during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where you’ve motivated a team or handled a busy shift. We want to see how you can create those moments of joy for both the team and guests.
✨Tip Number 3
Be ready to think on your feet! In a fast-paced environment like ours, we love candidates who can showcase their initiative. Prepare some scenarios where you’ve had to make quick decisions or solve problems on the spot.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re serious about joining our team and becoming part of the Marston’s family.
We think you need these skills to ace Supervisor in Cardiff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring joy to our team and guests.
Tailor Your Experience:Make sure to highlight your previous experience in a Supervisor or Team Leader role. We’re looking for someone who can lead and motivate others, so share specific examples of how you've done this in the past!
Be Clear and Concise:Keep your application clear and to the point. We love a good story, but we also appreciate brevity. Make sure to cover all the key points without rambling on too much!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us that you’re serious about joining our fun and lively team!
How to prepare for a job interview at Coopers Carvery (93124)
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's atmosphere, menu, and values. This will help you demonstrate your genuine interest in the role and show that you’re ready to create those joyful moments for guests.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate your team. Prepare examples from your previous experience where you've successfully managed a team or resolved conflicts. Highlighting these skills will show that you can handle the fast-paced environment effectively.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've gone above and beyond for customers in the past. Share specific stories that illustrate your ability to create memorable experiences, as this aligns perfectly with what the pub is looking for.
✨Be Yourself and Have Fun
The pub values personality over everything else, so don’t be afraid to let your true self shine through during the interview. Show your enthusiasm for the role and the fun environment, as this will resonate well with the interviewers and reflect the pub's culture.
