Training Administrator in Southampton

This position is open to internal applicants only.

Location: Hamble, Southampton

Working hours: Monday to Friday, 37.5 hours per week – office based.

A brighter future awaits you at CooperVision, the global leader in contact lenses. We manufacture and distribute contact lenses to some of the biggest names in optics. We’re all about creating brighter futures for our customers, our wearers, and our people.

What can you expect from us as an employer? We like to look at things a little differently. We call it bringing a refreshing perspective. For every one of us who works here, it means our opinion really counts, we get to share our ideas, and we get to make an impact. We value belonging and diversity, as different perspectives help us see a whole lot more. We’re an ambitious company, and to help us achieve our goals, we’ll give you all you need to achieve yours.

What will you be doing? We have an exciting opportunity to join our Business Unit training team as a Training Administrator on a permanent basis. This is a busy and varied role where you will provide administrative support to the Operations Training Leader, Training Team Leaders, and Training Team by maintaining the training system in accordance with the Quality Management System and managing the business unit training systems to maintain compliance and continually be audit ready.

• Work closely with the 24/7 training team to ensure all training tasks are completed within the required time frame.
• Communicate with the training team across a 24/7 shift pattern.
• General administrative duties (data entry, filing, and email correspondence).
• Maintain the UK Training System (Training and NCR data).
• Support coordination of induction processes and prepare training materials.
• Prepare training material for the 24/7 training team aligning with business training plans.
• Understand and adhere to Training, Health and Safety, and Quality procedures.
• Complete additional tasks when required to enable the effective operation of the training team.
• Collate Compliance training metrics, including category of training, compliance ratings, and NCR rate for human error.
• Manage large amounts of data via MS Excel, identifying trends, guiding continuous improvement, simplifying data, and identifying trends.
• Provide analytical support to the team and create and manage reporting tools to support the business.
• Collaborate with support functions to ensure source data is accurate.
• Create and manage DCR (Document Change Request) and DCO (Document Change Order) related document changes.
• Maintain the Agile Electronic training records system.
• Manage training systems to comply with the Quality Management System.
• Produce employee training reports to ensure the business is audit ready.

What are we looking for? We would like you to have the following experience:

• Previous administration experience within a training function or data entry administration role is essential.
• Previous experience maintaining Quality Management Systems and training systems is desirable.
• IT literate with practical experience in using Microsoft applications.
• Expert user of Excel.
• Effective communication skills and the ability to convey information accurately and consistently.
• A team player with the ability to relate to people and form relationships easily.
• Ability to work with minimum supervision and work effectively on your own and within a team.
• Ability to work to tight schedules.

What do we offer? You’ll receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme, and much more!

What is important to us? Our four values define and underpin our unique culture; we are dedicated, we are inventive, we are friendly, and we are partners. Becoming part of the CooperVision family means joining a friendly team that’s open, flexible, and respectful of each other’s differences, working together to achieve something amazing. Recruiting, retaining, and promoting a diverse mix of employees is core to our success. It helps bring different perspectives, diverse conversations, and new ideas to the table, all of which are incredibly valuable. At CooperVision, we celebrate not only our company success but also who we all are individually, and we embrace diversity. We support and encourage you to bring your full self and not just part of you. We are committed to each individual and we look forward to a brighter future together.