At a Glance
- Tasks: Support and improve our Salesforce platform while managing user requests and configurations.
- Company: Join Cooper Parry, the rebels of accountancy, known for our straight-talking culture.
- Benefits: Enjoy flexible work, generous holidays, enhanced parental leave, and a vibrant wellbeing programme.
- Other info: Be part of an award-winning team that values diversity and inclusion.
- Why this job: Make a real impact in a dynamic environment with opportunities for growth and learning.
- Qualifications: Experience in Salesforce administration and strong problem-solving skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the role...
Are you a problem-solver who can proactively identify improvements? Are you organised and detail focused, able to manage competing priorities and work with business users at various levels? We are looking for a Junior Salesforce Administrator to support the ongoing configuration, maintenance and improvement of our Salesforce platform. This role is suited to someone with solid Salesforce administration experience who can manage day-to-day platform requests, support users, configure changes and contribute to continuous improvement. The successful candidate will be confident working with stakeholders, understanding business needs and delivering safe, well-tested Salesforce changes. This is not an entry-level role. We are looking for someone who can work independently on standard administration tasks and contribute to larger change initiatives with guidance from Architects and senior members of the team.
You’ll be getting involved with a range of tasks and responsibilities, including:
- Managing Salesforce configuration changes, including fields, page layouts, record types, permissions, flows and validation rules
- Supporting users with Salesforce queries, issues and requests
- Maintaining user access, roles, profiles, permission sets, public groups and queues
- Building and maintaining reports, dashboards and list views
- Supporting data quality activities, including duplicate management, data updates and data clean-up
- Working with business stakeholders to understand requirements and propose appropriate Salesforce solutions
- Supporting testing of Salesforce changes, including preparation of test scenarios and validation of outcomes
- Assisting with release activities, change control and deployment preparation
- Documenting configuration changes, support processes and user guidance
- Monitoring platform usage and identifying opportunities for improvement
- Working closely with Developers, Architects and Business Analysts on project delivery
About you...
At Cooper Parry, we’re in it together. All we ask of our people is that they play all in. You’ll continuously strive to keep learning – whether you’re a trainee or a Partner – and you’ll be brave, stepping out of your comfort zone to tackle new challenges. Above all, be nice. A simple notion, but an irreplaceable part of what makes CP, CP. In addition to those core values, as a Junior Salesforce Administrator you should also have:
- Handled ‘business as usual (BAU)’ Salesforce administration activities
- Strong understanding of Salesforce configuration and administration
- Experience managing users, permissions, roles, profiles and permission sets
- Experience building and maintaining Salesforce Flows
- Good understanding of Salesforce data model, objects, fields and relationships
- Ability to create reports and dashboards for business users
- Good understanding of data quality, imports, exports and bulk updates
- Experience supporting users and resolving Salesforce issues
- Familiarity with change management and deployment processes
- Able to gather requirements and convert them into practical Salesforce configuration
- Proven ability to take ownership of issues through to resolution
- Understanding of the importance of governance, documentation and controlled change.
It would also be handy (but not essential) to have:
- Salesforce Administrator certification
- Platform App Builder certification
- Experience with Sales Cloud, Service Cloud, Experience Cloud or Financial Services Cloud
- Experience with Certinia, Data Loader, DevOps tooling or sandbox management
- Awareness of integrations and how Salesforce connects with other business systems
About us...
We’ve been dubbed ‘the rebels of accountancy’. We’re straight-talking. Never afraid to share our opinions. We put people and relationships before products and services, and deliver a streamlined, client-focused service – free from unnecessary red tape. Check out our recent achievements:
- Best Companies’ No.1 Accountancy Firm & No.30 Best Large Company to Work For in the UK
- Became B Corp Certified in 2023 and we’re still the UK’s largest accountancy B Corp, measuring and improving our impact beyond business for a brighter tomorrow
- Achieved 5 awards at the Inspiring Workplace Awards in 2025: winner in the Large Business category and best in class for inspiring People & Culture, Wellbeing, Inclusion and Employee Experience
What's in it for you? Our people are the beating heart of our culture. We know that if you love working here, and you’re given the trust and autonomy to work in a way that best suits you, you’ll produce amazing results. That’s why we offer things like:
- A flexible approach to work - balancing working from home, in office or with clients
- A generous holiday entitlement
- An enhanced parental leave policy
- An enhanced pension scheme
- No dress code – just “wear something!”
- A multi-award-winning wellbeing offering to support your physical, mental, spiritual, and financial health
- Volunteering opportunities to work closer with local communities and charities
- Cooper Parry social/sports clubs
Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we’ll work with you to ensure you have everything you need to develop your skills and achieve your best. Get in touch if you have any questions about our commitment to Diversity & Inclusion or about accessibility/accommodations during your application process.
Junior Salesforce Administrator employer: Cooper Parry
Cooper Parry is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong focus on employee growth, you will have access to continuous professional development opportunities while working alongside a talented team dedicated to delivering high-impact results for prestigious clients. The flexibility offered in this role allows for a balanced work-life integration, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Salesforce Administrator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cooper Parry values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Cooper Parry might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Cooper Parry!
✨Direct Apply to Cooper Parry
Let's not forget to apply directly through the Cooper Parry website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior Salesforce Administrator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cooper Parry.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cooper Parry. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cooper Parry
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
