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For Companies At a Glance
- Tasks: Manage client projects from start to finish, ensuring smooth delivery and exceptional service.
- Company: Join a creative and innovative manufacturing business with a collaborative culture.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and real project ownership.
- Why this job: Make a visible impact while working closely with clients and production teams.
- Qualifications: Previous project admin experience and strong communication skills are essential.
- Other info: Fast-paced role requiring excellent organisational skills and the ability to manage multiple priorities.
The predicted salary is between 36000 - 60000 £ per year.
Cooper Lomaz is recruiting for a Customer Services Project Coordinator on behalf of a well-established and innovative manufacturing business. This is a fantastic opportunity for a commercially aware, highly organised project professional who enjoys taking full ownership of client projects from concept through to production, delivery, and invoicing. You will act as the central point of contact, ensuring projects run smoothly, profitably, and on time while maintaining exceptional service levels.
The Role
- You will be responsible for managing multiple client projects end-to-end, ensuring requirements are clearly understood and delivered through design, production, and distribution.
- Working closely with internal teams and external suppliers, you will keep everything aligned - from quotations and works instructions through to final delivery and billing.
- This is a varied and fast-paced role where strong communication, attention to detail, and commercial awareness are key.
Key Responsibilities
- Managing projects from initial client brief through to completion.
- Producing accurate cost estimates and managing sell prices to protect margin.
- Raising detailed works instructions and coordinating internal workflows.
- Liaising with design, graphics, planning, production, warehousing, and transport teams.
- Managing supplier relationships to ensure materials and factored products arrive on time.
- Acting as the main point of contact for clients throughout the project lifecycle.
- Monitoring timelines, troubleshooting issues, and communicating changes clearly.
- Working with finance to ensure accurate and timely invoicing.
- Maintaining accurate project records and documentation.
About You
- You will be a proactive and solutions-focused individual who thrives in a busy environment and takes pride in delivering high-quality outcomes for clients.
- Previous project admin experience, ideally within manufacturing, or a related sector.
- Strong commercial awareness and confidence managing costs and margins.
- Excellent organisational and communication skills.
- The ability to work calmly under pressure and manage multiple priorities.
- A collaborative approach and a natural ability to build relationships across teams.
- Good working knowledge of Microsoft Office.
Why Apply?
This is an opportunity to join a creative and forward-thinking business where you will have real ownership of projects and the chance to make a visible impact. If you enjoy variety, responsibility, and working closely with both clients and production teams, this role offers a rewarding and engaging environment. To find out more, please apply or contact Cooper Lomaz for a confidential conversation.
Customer Services Project Manager in Mildenhall employer: Cooper Lomaz
Contact Detail:
Cooper Lomaz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Project Manager in Mildenhall
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Services Project Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success. Tailor your examples to highlight your project management skills and commercial awareness.
✨Tip Number 3
Practice your communication skills! As a Customer Services Project Manager, you'll need to liaise with various teams and clients. Role-play common interview scenarios with a friend to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our innovative team.
We think you need these skills to ace Customer Services Project Manager in Mildenhall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Services Project Manager. Highlight your project management experience, especially in manufacturing or related sectors, and showcase your organisational skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've managed and how you’ve ensured client satisfaction and timely delivery.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Use concise language and structure your application well to demonstrate your attention to detail.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Cooper Lomaz
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific examples where you took ownership from concept to delivery, highlighting your role in ensuring everything ran smoothly and on time.
✨Show Off Your Communication Skills
As a Customer Services Project Manager, strong communication is key. Prepare to demonstrate how you've effectively liaised with clients and internal teams. Think of examples where your clear communication helped resolve issues or kept projects on track.
✨Be Ready to Discuss Cost Management
Since managing costs and margins is crucial for this role, come prepared with examples of how you've produced accurate cost estimates and protected margins in previous projects. This will show your commercial awareness and ability to manage budgets effectively.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, organisation is vital. Share strategies you've used to manage multiple priorities and keep projects aligned. Highlight any tools or methods that have helped you maintain accurate project records and documentation.
