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- Tasks: Provide technical support, installations, and maintenance across the UK.
- Company: Join a global organisation focused on innovation and customer satisfaction.
- Benefits: Enjoy a competitive salary, performance bonuses, flexible hours, and a fully expensed company car.
- Why this job: Perfect for those who love autonomy, problem-solving, and making a real impact.
- Qualifications: Requires an engineering degree and five years of relevant experience.
- Other info: Opportunity for career progression in a dynamic field-based role.
The predicted salary is between 30000 - 46000 £ per year.
Location: Covering Manchester, Leeds, Birmingham - Home-Based
Salary: Up to £41,000 per annum + Bonus
Are you a skilled Technical Service Engineer with a strong electrical background and experience in installation, servicing, and customer support? Do you thrive in a field-based environment, working across multiple locations with a high level of autonomy? If so, we want to hear from you.
The Role:
- As a Technical Service Engineer, you will be responsible for providing technical support to customers, carrying out installations, maintenance, and troubleshooting across the UK.
- You will work closely with internal sales and engineering teams, ensuring seamless customer experiences while maximizing product efficiency.
Key Responsibilities:
- Installation and commissioning of specialist systems at customer sites
- Performing preventive maintenance, repairs, and troubleshooting on demand
- Training customers on equipment operation and best practices
- Conducting on-site tests and supporting application engineering
- Collaborating with sales teams to identify new opportunities and upsell service contracts
- Assisting in exhibitions, open houses, and customer demonstrations
What We Are Looking For:
- Associate's degree or equivalent in Mechatronics, Electrical, or Mechanical Engineering
- Five or more years of hands-on experience in a Field Service or Technical Support role
- Strong Electrical and Hydraulic system knowledge
- Ability to read and interpret technical drawings, wiring diagrams, and pneumatic schematics
- Familiarity with industrial automation
- Excellent troubleshooting and problem-solving skills
- Exceptional communication and customer-facing skills
- Full UK driving licence and willingness to travel
What's in It for You:
- Competitive salary with a performance-based bonus of up to 15%
- Overtime paid at 1.5 times hourly rate for weekends and special assignments
- Additional four hours at 1.5 times hourly rate for overnight stays
- Fully expensed company car with private use
- Flexible working hours
- Career progression opportunities within a global organisation
If you are a highly motivated engineer looking for a challenging and rewarding role, click 'Apply Now'.
Technical Service Engineer employer: Cooper Lomaz Recruitment
Contact Detail:
Cooper Lomaz Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and systems mentioned in the job description. Understanding the equipment you'll be working with will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Network with current or former Technical Service Engineers, especially those who have worked in similar environments. They can provide valuable insights into the role and may even refer you internally, which can significantly increase your chances of landing the job.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully solved technical problems or improved customer satisfaction. Having concrete examples ready will demonstrate your hands-on experience and problem-solving skills, which are crucial for this role.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. As a Technical Service Engineer, you'll need to explain complex concepts to customers, so demonstrating your ability to communicate effectively will set you apart from other candidates.
We think you need these skills to ace Technical Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in technical support and field service roles. Emphasise your electrical background, hands-on experience, and any specific skills related to installation and troubleshooting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and ability to work autonomously in a field-based environment.
Highlight Relevant Qualifications: Clearly state your qualifications, such as your degree in Mechatronics, Electrical, or Mechanical Engineering. Include any certifications or training that are relevant to the role, especially those related to industrial automation.
Showcase Communication Skills: Since exceptional communication is key for this role, provide examples in your application of how you've effectively communicated with customers or collaborated with teams in previous positions.
How to prepare for a job interview at Cooper Lomaz Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with electrical and hydraulic systems. Bring examples of past projects where you successfully installed or troubleshot equipment, as this will demonstrate your technical expertise.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Think of specific instances where you resolved complex issues and be ready to explain your thought process and the steps you took to find a solution.
✨Highlight Customer Interaction Experience
Since the role involves customer support, share experiences where you effectively communicated with clients. Discuss how you trained customers on equipment operation and ensured their satisfaction, as this shows your customer-facing skills.
✨Research the Company and Its Products
Familiarise yourself with the company's offerings and recent developments in their technology. This knowledge will not only help you answer questions but also allow you to ask insightful questions, showing your genuine interest in the role.
