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For Companies At a Glance
- Tasks: Manage customer enquiries, prepare quotations, and process orders in a dynamic sales environment.
- Company: Join a leading spare parts and packaging machinery business with a vibrant team culture.
- Benefits: Competitive salary, language skills enhancement, and opportunities for career growth.
- Why this job: Be part of a fast-paced team where your contributions directly impact customer satisfaction.
- Qualifications: Fluency in English and French, with experience in sales and customer service.
- Other info: Enjoy a collaborative atmosphere with diverse tasks and a focus on professional development.
The predicted salary is between 25000 - 32000 £ per year.
Sales Administrator role who thrives in a technical sales environment within a spare parts and packaging machinery business, with strong French and English language skills.
Key Responsibilities
- Manage daily customer enquiries, primarily from the UK and France, via phone and email.
- Support the sales team by preparing accurate quotations for spare parts, service visits, and maintenance packages.
- Process customer orders, ensuring accuracy in pricing, lead times, and part identification.
- Liaise with the supply chain team to confirm product availability, pricing, and delivery schedules.
- Coordinate the dispatch of goods, including preparation of basic export documentation for EU and international shipments.
- Maintain up-to-date customer records, order histories, and CRM data.
- Assist the service department with scheduling, parts allocation, and follow-up communication.
- Provide aftersales support, including order updates, tracking details, and issue resolution.
- Collaborate closely with internal teams to ensure efficient workflows and a high level of customer satisfaction.
- Support general administrative functions within the sales office.
Skills & Experience Required
- Fluency in both English and French (written and spoken).
- Previous experience in a busy sales office, ideally within spare parts, engineering, machinery, or technical products.
- Strong knowledge of quotation preparation, order processing, and customer service practices.
- Familiarity with basic export procedures, including commercial invoices, packing lists, and Incoterms.
- Excellent communication skills with a confident and professional telephone manner.
- Strong attention to detail and the ability to manage multiple priorities effectively.
- Proficient IT skills, including experience with CRM systems, Microsoft Office, and email platforms.
- A proactive, organised, and customer-focused mindset.
Sales Administrator employer: Cooper Lomaz Recruitment Services Ltd
Contact Detail:
Cooper Lomaz Recruitment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in sales or technical roles. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales administration. Think about how you’d handle customer enquiries or process orders. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration, especially in technical environments. We want to see how your skills match the role, so don’t be shy about showcasing your fluency in both English and French!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Administrator role. Mention specific experiences that relate to customer enquiries, order processing, and quotation prep.
Show Off Your Attention to Detail: In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on, just like we do with our customer orders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at Cooper Lomaz Recruitment Services Ltd
✨Brush Up on Your Technical Knowledge
Make sure you understand the basics of spare parts and packaging machinery. Familiarise yourself with common terminology and processes, as this will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Language Skills
Since fluency in both English and French is key, practice speaking and writing in both languages before the interview. Be prepared to switch between them if needed, and consider preparing a few phrases or responses in French to demonstrate your proficiency.
✨Prepare for Customer Scenarios
Think about potential customer enquiries you might face in this role. Prepare examples of how you would handle specific situations, such as processing an order or resolving an issue. This will showcase your problem-solving skills and customer service experience.
✨Know Your CRM and IT Tools
Familiarise yourself with common CRM systems and Microsoft Office tools, as these are essential for the role. If you have experience with specific software, be ready to discuss it and how you've used it to improve efficiency in previous positions.