At a Glance
- Tasks: Support sales and customers with admin tasks, ensuring smooth operations.
- Company: Join a friendly team in a supportive working environment.
- Benefits: Competitive salary, pension scheme, cycle to work, and free parking.
- Other info: Full-time role in Bideford, Devon with great growth opportunities.
- Why this job: Perfect for organised individuals who love variety and teamwork.
- Qualifications: Experience in customer service or administration is a plus.
Location: Bideford, Devon
Job Type: Full-time, on-site
Salary: £28,000 - £30,000
Hours: Monday to Friday 8.30am - 5pm
About the Opportunity
We are looking for a friendly, organised and reliable Sales Support Lead to join our team. This is an excellent opportunity for someone who enjoys a varied role, likes working with people and takes pride in keeping things organised and running smoothly.
Working alongside the wider team, you will provide day-to-day administrative and customer support, helping to ensure a positive experience for customers and effective communication across the business.
The Role
The role will involve a variety of administrative and sales support activities, including:
- Responding to customer sales enquiries by telephone and email
- Assisting with the processing and coordination of customer requirements
- Manage and take the lead on complex customer service enquiries
- Keeping information and records accurate and up to date
- Communicating with customers, colleagues and external contacts
- Helping to ensure tasks are followed through efficiently
- Providing general administrative support as required
- Raising purchase orders and processing sales orders with accuracy
- Assisting with the smooth running of the office and wider team
About You
You will be someone who is:
- Organised and able to manage a varied workload effectively
- Confident handling customer enquiries and finding practical solutions
- Able to assess situations, make sensible commercial decisions and take ownership of customer issues
- Calm and resourceful when dealing with more challenging or complex queries
- Thorough, with a strong eye for accuracy and detail
- Responsive and able to prioritise effectively to ensure customers receive timely support
- Adaptable and willing to take a flexible, hands-on approach to your work
- Confident communicating with customers, colleagues and external contacts
- A positive team player who is happy to use initiative and get involved
- Experienced in administration, customer service, sales support or a similar environment
- Comfortable using computers and everyday office systems
- Previous experience within a sales or customer service role, preferably within a manufacturing environment would be desired.
What We Offer
- A friendly and supportive working environment
- A varied role with plenty of opportunity to get involved
- Company pension
- Cycle to work scheme
- Free on-site parking
This is a full-time, on-site position based in Bideford, Devon. If you are organised, personable and looking for a varied role within a supportive team, we would love to hear from you.
Sales Support Lead in Bideford employer: Cooper Golding
Cooper Golding is an excellent employer, offering a dynamic work environment in Tiverton where you can thrive as a Junior Technical B2B Sales Executive. With a strong focus on employee development, comprehensive training, and a competitive benefits package including 25 days' holiday and a pension scheme, you'll find ample opportunities for growth and career advancement while contributing to meaningful sales initiatives across the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Lead in Bideford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Lead at Cooper Golding, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Cooper Golding. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Lead. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Lead in Bideford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Cooper Golding:When writing your cover letter, make sure to tailor your message specifically for Cooper Golding. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Cooper Golding
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Cooper Golding that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Cooper Golding that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Cooper Golding’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
