At a Glance
- Tasks: Support sales and customers with admin tasks, ensuring smooth operations.
- Company: Join a friendly team in a supportive working environment.
- Benefits: Competitive salary, pension scheme, cycle to work, and free parking.
- Other info: Full-time role in Bideford, Devon with great growth opportunities.
- Why this job: Perfect for organised individuals who love variety and teamwork.
- Qualifications: Experience in customer service or administration is a plus.
Location: Bideford, Devon
Job Type: Full-time, on-site
Salary: £28,000 - £30,000
Hours: Monday to Friday 8.30am - 5pm
About the Opportunity
We are looking for a friendly, organised and reliable Sales Support Lead to join our team. This is an excellent opportunity for someone who enjoys a varied role, likes working with people and takes pride in keeping things organised and running smoothly.
Working alongside the wider team, you will provide day-to-day administrative and customer support, helping to ensure a positive experience for customers and effective communication across the business.
The Role
The role will involve a variety of administrative and sales support activities, including:
- Responding to customer sales enquiries by telephone and email
- Assisting with the processing and coordination of customer requirements
- Manage and take the lead on complex customer service enquiries
- Keeping information and records accurate and up to date
- Communicating with customers, colleagues and external contacts
- Helping to ensure tasks are followed through efficiently
- Providing general administrative support as required
- Raising purchase orders and processing sales orders with accuracy
- Assisting with the smooth running of the office and wider team
About You
You will be someone who is:
- Organised and able to manage a varied workload effectively
- Confident handling customer enquiries and finding practical solutions
- Able to assess situations, make sensible commercial decisions and take ownership of customer issues
- Calm and resourceful when dealing with more challenging or complex queries
- Thorough, with a strong eye for accuracy and detail
- Responsive and able to prioritise effectively to ensure customers receive timely support
- Adaptable and willing to take a flexible, hands-on approach to your work
- Confident communicating with customers, colleagues and external contacts
- A positive team player who is happy to use initiative and get involved
- Experienced in administration, customer service, sales support or a similar environment
- Comfortable using computers and everyday office systems
- Previous experience within a sales or customer service role, preferably within a manufacturing environment would be desired.
What We Offer
- A friendly and supportive working environment
- A varied role with plenty of opportunity to get involved
- Company pension
- Cycle to work scheme
- Free on-site parking
This is a full-time, on-site position based in Bideford, Devon. If you are organised, personable and looking for a varied role within a supportive team, we would love to hear from you.
Sales Support Lead in Bideford employer: Cooper Golding
Cooper Golding is an excellent employer, offering a dynamic work environment in Tiverton where you can thrive as a Junior Technical B2B Sales Executive. With a strong focus on employee development, comprehensive training, and a competitive benefits package including 25 days' holiday and a pension scheme, you'll find ample opportunities for growth and career advancement while contributing to meaningful sales initiatives across the UK and Ireland.
