At a Glance
- Tasks: Join our team to handle customer enquiries and support internal operations.
- Company: Dynamic company in Barnstaple with a supportive work environment.
- Benefits: Competitive salary, pension, free parking, and generous holiday allowance.
- Other info: Great opportunity for career growth and a friendly workplace culture.
- Why this job: Be part of a vibrant team and develop your administrative skills.
- Qualifications: Proven admin experience, strong communication skills, and MS Office proficiency.
Exciting opportunity for a dynamic and motivated Administrator to join our client's internal support team.
Job Type: Full Time; Permanent
Hours: Monday - Friday 8:30 AM - 5:00 PM (1hr lunch)
Salary: up to £27000 per annum
Location: Barnstaple
About the Administrator role:
We are looking for an enthusiastic and motivated individual to join our Internal Support team. Reporting directly to the Department Team Lead, the successful candidate should have proven administrative experience, strong contact handling and listening skills, be adaptable, numerate and have a good eye for detail. Candidates must be fully conversant with MS Office (particularly Word & Excel). The ability to multitask, prioritise and manage time effectively is essential.
Duties and Responsibilities of the Administrator:
- Handling incoming calls to the business.
- Resolving customer general enquiries relating to the tracking of deliveries, stock availability and product lead times.
- Handling customer product returns.
- Working alongside the Internal Support team lead to manage our Non-Conformance Reporting.
- Processing credit notes and undertaking stock adjustments.
- Assisting the Sales Team in preparing Quotations.
- Processing customer card payments.
- Assisting with both sales and purchase order processing and associated tasks.
- Email management of the department's inbox.
- Providing administrative assistance to the Operations Manager.
- Assisting in the preparation of Safety Data Sheets.
- General system data input and data cleansing.
Skills & Requirements of the Administrator:
- Excellent written and verbal communication skills.
- Excellent telephone manner.
- Attention to detail and ability to keep up to date records.
- Strong customer service skills.
- Excellent time management and organisational skills.
- Ability to process transactions.
- Able to coordinate with other departments and team members.
- Flexibility to support with administrative tasks to meet business needs.
- Proficient in MS Office and SAP/ERP and CRM software.
Benefits for the Administrator:
- Company pension.
- Free Parking.
- 23 days holiday (increasing to 28 after 5 years' service) + Bank Holidays.
Administrator employer: Cooper Golding
Join a vibrant and supportive team in Barnstaple as an Administrator, where your contributions will be valued and recognised. With a focus on employee growth, we offer a competitive salary, generous holiday allowance, and a company pension, all within a culture that promotes collaboration and flexibility. Experience the unique advantage of working in a dynamic environment that prioritises both professional development and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administrator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your skills effectively.
✨Tip Number 3
Show off your skills! If you’re proficient in MS Office, create a portfolio of your work. Include examples of reports or spreadsheets you've created. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administrative experience and skills that match the job description. We want to see how you can bring your unique flair to our Internal Support team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit for us. Don't forget to mention your experience with MS Office and customer service!
Show Off Your Attention to Detail:In your application, demonstrate your keen eye for detail. Whether it's through your CV formatting or the way you answer questions, we love candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cooper Golding
✨Know Your Stuff
Make sure you brush up on your administrative skills and be ready to discuss your experience with MS Office, especially Word and Excel. Prepare examples of how you've handled customer enquiries or resolved issues in the past.
✨Show Off Your Communication Skills
Since this role involves a lot of contact handling, practice articulating your thoughts clearly. You might want to prepare for common questions about customer service scenarios and how you would handle them.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and prioritise tasks. Think of specific instances where you successfully multitasked or kept detailed records, as these are key skills for the Administrator role.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics or the company's approach to internal support. This shows your interest in the role and helps you gauge if it's the right fit for you.
