At a Glance
- Tasks: Manage customer accounts, drive sales growth, and ensure service excellence.
- Company: Join Cooneen Protection, a leader in contract management.
- Benefits: Permanent position with opportunities for career advancement and skill development.
- Other info: Dynamic team environment with a focus on continuous improvement.
- Why this job: Make a real impact by building strong client relationships and driving business success.
- Qualifications: Strong communication skills and a passion for sales and customer service.
The predicted salary is between 30000 - 40000 € per year.
We have an opportunity for an account manager to join the team at Cooneen Protection, Fivemiletown on a permanent basis. The successful person will manage a portfolio of contracts to ensure that they are successfully and profitably delivered throughout their lifetime, sales are maximised, and contracts successfully retained.
Responsibilities
- Manage a portfolio of customer accounts, driving sales growth, contract renewals, and service excellence.
- Build and maintain strong client relationships through regular communication and review meetings.
- Achieve sales, contribution, and delivery KPI targets while identifying new business and tender opportunities.
- Lead contract implementation, customer issue resolution, and cross-functional collaboration to improve performance and margins.
- Support forecasting, stock management, reporting, and continuous improvement initiatives.
- Provide leadership and support to Account Coordinators and the wider Contract Management Team.
- Any other duties deemed necessary by management.
- Observe all Company Rules, Standard Operating Procedures and Company Policies particularly in relation to Health and Safety, Harassment, Disciplinary and ICT Security.
- Maximise efficiency by supporting Cooneen Lean continuous improvement activities.
This is not an exhaustive list of all responsibilities. The successful job holder will be expected to perform varying tasks as required by their line manager.
Account Manager TLNT1_NI employer: Cooneen by Design Limited
Cooneen Protection is an exceptional employer located in Fivemiletown, offering a dynamic work environment where employees are encouraged to thrive and grow. With a strong focus on professional development, our team members benefit from continuous improvement initiatives and leadership opportunities, all while fostering meaningful client relationships. Join us to be part of a collaborative culture that values innovation and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cooneen Protection on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in an Account Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to account management. Think about how you’ve driven sales growth and built client relationships in the past. We want to show them we’re the perfect fit!
✨Tip Number 3
Showcase your achievements! When discussing your experience, highlight specific examples where you’ve successfully managed contracts or improved performance. Numbers speak volumes, so don’t shy away from sharing those KPIs!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the role and remind them why we’d be a fantastic addition to their team. Plus, it shows we’re proactive!
We think you need these skills to ace Account Manager TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing customer accounts and driving sales growth. We want to see how you’ve built strong client relationships and achieved targets in your previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Cooneen Protection. Share specific examples of how you've successfully managed contracts and improved performance in past positions. We love a good story!
Showcase Your Skills:Don’t forget to showcase your skills that align with the job description. Mention your experience with contract renewals, issue resolution, and cross-functional collaboration. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see all the other opportunities we have available!
How to prepare for a job interview at Cooneen by Design Limited
✨Know Your Accounts
Before the interview, research Cooneen Protection and their portfolio. Understand their key clients and contracts. This will help you demonstrate your knowledge of their business and show that you're ready to manage accounts effectively.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained strong client relationships in the past. Be ready to discuss specific strategies you've used to drive sales growth and ensure customer satisfaction.
✨Be Ready for KPI Discussions
Familiarise yourself with common Key Performance Indicators (KPIs) for account management roles. Think about how you've met or exceeded these targets in previous positions and be prepared to share those success stories.
✨Demonstrate Leadership Qualities
Since the role involves supporting Account Coordinators and the wider team, think about times when you've led a project or mentored others. Highlight your ability to collaborate and improve team performance during the interview.
