Account Manager

We have an opportunity for an account manager to join the team at Cooneen Protection, Fivemiletown on a permanent basis. The successful person will manage a portfolio of contracts to ensure that they are successfully and profitably delivered throughout their lifetime, sales are maximised, and contracts successfully retained.

Responsibilities

• Manage a portfolio of customer accounts, driving sales growth, contract renewals, and service excellence.
• Build and maintain strong client relationships through regular communication and review meetings.
• Achieve sales, contribution, and delivery KPI targets while identifying new business and tender opportunities.
• Lead contract implementation, customer issue resolution, and cross-functional collaboration to improve performance and margins.
• Support forecasting, stock management, reporting, and continuous improvement initiatives.
• Provide leadership and support to Account Coordinators and the wider Contract Management Team.
• Any other duties deemed necessary by management.
• Observe all Company Rules, Standard Operating Procedures and Company Policies particularly in relation to Health and Safety, Harassment, Disciplinary and ICT Security.
• Maximise efficiency by supporting Cooneen Lean continuous improvement activities.

This is not an exhaustive list of all responsibilities. The successful job holder will be expected to perform varying tasks as required by their line manager & the overall objectives of the organisation.

Reward

At the Cooneen Group, we focus on the wellbeing of our employees. In addition to a competitive rate of pay and work within a modern and comfortable environment, you'll receive a generous 35 days annual leave, private healthcare cash plan for you and your dependents, and lunchtime finish on Fridays. Facilities at our include a subsidised canteen, where complimentary fresh fruit, tea, coffee and filtered water are provided each day. Other benefits include employee assistance program, Royal London pension, paid refer a friend scheme, and employee social club.

Requirements

Essential

• Demonstrable experience in an Account Management or similar customer orientated role with a portfolio of customers.
• Proven track record in the development & implementation of a business strategy.
• Strong IT skills, particularly MS Word & Excel.
• Must be willing to make trips abroad if required for business purposes.

Desirable

• Has a Degree/Technical Qualification.
• Has managed and delivered accounts at an international level.
• Experience of working with various stakeholders including country office, factories and in-house design.
• Broad understanding of garment technology/garment manufacturing process.
• Experience of EU and international sales.
• Has targeted and opened new accounts to generate new business.
• A clean current driving licence is useful but not essential.

About The Cooneen Group

Cooneen Group is one of the largest and most diversified garment manufacturers in Europe. We are a successful, stable group of companies operating in a range of clothing markets globally. Our group is comprised of over 250 employees employed across four individual companies bringing innovative design, excellent customer service, and strong, stable supply chains in order to meet and exceed customers' expectations. Each business unit focuses on delivering outstanding garment solutions for clients with very specific garment requirements.

The Cooneen Group is an Equal Opportunities Employer. We reserve the right to enhance criteria on shortlisting.