Operations Administrator in Devon, Exeter

At Coombe Fisheries Limited, we are on a mission to deliver Premium British Seafood to global markets while embracing our core value: One Crew, One Goal. We operate all year round, processing and handling Premium British Seafood.

Why Join Us?

• On-site free parking
• Cycle-to-work scheme
• 28 days of paid annual leave (inclusive of bank holidays)
• Company Employee Discount Scheme and auto-enrolment into the Company Pension Scheme
• Free Employee Assistance Helpline (EAP)
• Regular team building activities
• £1000 employee referral scheme
• Company accommodation available

Sustainability in Action: Be part of a local family business committed to responsibly sourcing Premium British Seafood.

What to Expect:

A fast-paced role, working with fresh Premium British Seafood. Perfect for those who thrive in an active, hands-on environment! This is an ideal role for a keen individual looking for their next career step.

Role Overview:

Coombe Fisheries is seeking an additional team member to support the operations administration team. Reporting to the senior operations coordinator, you will help to provide support to the busy production and wider office teams.

Key Responsibilities:

• Management of office and kitchen supplies ensuring sufficient stock is held
• Manage scallop cutting reports, league tables and communications in a timely manner
• Manage the local scallop sales
• Facilitate company Food Safety and Quality Policy by supporting the company in producing safe, authentic legal products of the quality expected by customers
• Management of label confirmation, generation, communicating with production and customers
• Communicating with our sister company - PSL - to advise of orders that are complete and can be dispatched
• Collation and distribution of reports and information in a timely manner
• Manage the generation of pallet cards for both fresh and frozen products
• Generation of goods in and production work orders for the next day
• Complete daily plan using information from multiple sources
• Complete planning sheet using Driver Daily Instructions Records
• Document Control for Work Orders once complete
• Work closely with the operations manager to organise production planning and staff numbers allocated to specific work areas
• Ensure all work orders are producing normal/sensible values and escalated when required
• Generation and delivery of analytical production data to the Senior Management Team
• Manage the pet food sales via telephone and email to ensure customer requirements are met and all internal communications are carried out
• Oversee the management and control of Personal Protective Equipment (PPE) including preparing PPE for new starters
• Input PPE stock into spreadsheet and order PPE when necessary
• Support production of management processes and information
• Manage DHL bookings and collections
• Ad hoc project work, working alongside the production teams and directors
• Check cutting sheets for accuracy and report any issues to the senior operations coordinator
• Other administration and office duties as required
• Assist with administration and management of privately let properties
• Understand the basics of export paperwork to support the export team

Skills & Experience:

Essential:

• Highly experienced with using Microsoft Office Suite, particularly Excel
• Excellent numeracy skills
• Ability to prioritise workload and self-motivate
• A quick learner
• Can build relationships across all areas of the business and can listen and learn the needs of the team
• The ability to operate under pressure during peak periods and meet deadlines for the company and customer
• A flexible and can-do approach, who is open to new challenges and welcomes challenge to improve and build knowledge of the business

Desirable:

• Minimum of 1 year's experience in administration or office duties
• Full driving licence
• Experience within fishing, seafood or marine industries

Personal Attributes:

• Proactive and organised
• Comfortable working with detailed operational information
• Confident communicating with operational staff and customers
• Capable of problem solving and resolving discrepancies

Hours of work: 40 hours per week, Monday to Friday

If you want to join a dedicated, fast-working, efficient team where accuracy is at a premium, then this could be for you.

Food Safety Culture: Coombe Fisheries Limited are committed to ensuring that staff work in an environment that is inclusive with shared values, beliefs and norms that instil valued personal attitudes and behaviour towards food safety throughout the organisation.