At a Glance
- Tasks: Transform social data into actionable insights and craft compelling performance reports.
- Company: Join Coolr, a fast-growing independent social media agency with big ambitions.
- Benefits: Enjoy hybrid working, 25 days leave, wellness perks, and free office snacks.
- Other info: Dynamic culture focused on collaboration, creativity, and personal growth.
- Why this job: Be part of a creative team that connects brands with audiences and drives impactful campaigns.
- Qualifications: Experience in social insights, strong analytical skills, and proficiency in reporting tools required.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Social Insights Manager role at Coolr. We’re an independent social media agency and team of creatives, social experts, content publishers and change makers. Our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market, our aim is to be the biggest social agency in the world. We have ambitious plans for our agency and to truly become the stand‑out social agency in the UK, the US and beyond.
About the role:
- Collating and processing high volumes of social‑first performance data (engagements, CTR, CPRs etc.)
- Monitoring and reporting on performance, both from a campaign perspective and for always‑on activity
- Distilling clear actions and insight through the data making recommendations and presenting findings in a clear, client‑facing manner
- Crafting clear performance analysis and narratives in reporting
- Working alongside a team of strategists to develop data‑driven work for both current clients and new business prospects
- Assisting account teams on reporting for both ad hoc reports and monthly/weekly reports
- Creating social dashboards to help aid and manage reporting across the agency
- Developing an agency proposition on reporting and ‘which metrics matter’
- Creating data driven insights for the agency as well as working these into white papers and articles for publication
What we are looking for:
- Proven experience in a social insights or analytics role within a social, creative, or media agency
- Deep expertise in building custom Sprinklr dashboards and automated data pipelines
- Advanced Excel skills, including pivot tables, complex formulas, and trend and performance forecasting
- Strong experience building and analysing customer audience segments within consumer insights platforms
- Proficient across a wide range of social listening and reporting tools
- Confident using native social platform analytics and ads tools
- Experienced with audience and market insight tools
- Able to provide technical and analytical support to marketing, analytics, and strategy teams
- Comfortable partnering closely with strategy teams to develop scalable templates for reporting
- Passionate about social media, brands, and communications
- Highly organised and able to work to tight deadlines
A Coolr Offer:
- A benchmarked salary reflective of your experience
- Hybrid working: 3 days in the office and 2 from home
- 25 days annual leave
- Two weeks work from anywhere
- Birthday Day off
- Wellbeing Day off with a £50 voucher
- Free breakfast, snacks and drinks in the office
- Private Healthcare cover, Cycle to work scheme, Tech scheme + more
- Coolr weekly socials
- Dog friendly office
Coolr Culture:
We are one team. The goal is to turn our clients into rockstars by creating ground‑breaking, award‑winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.
Coolr DE&I:
Our approach to DE&I at Coolr is to create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Research, Analyst, and Information Technology
Industries: Marketing Services
Social Insights Manager employer: Coolr
At Coolr, we pride ourselves on being an innovative and dynamic social media agency that fosters a collaborative and inclusive work culture. With a strong focus on employee wellbeing, we offer generous benefits such as hybrid working, ample annual leave, and unique perks like a Birthday Day off and Wellbeing Day off. Our commitment to professional growth and creativity ensures that every team member can thrive while contributing to impactful campaigns for renowned clients.
StudySmarter Expert Advice🤫
We think this is how you could land Social Insights Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Coolr. A friendly message on LinkedIn can go a long way. Just be genuine and express your interest in the Social Insights Manager role.
✨Tip Number 2
Prepare for the interview by diving deep into Coolr's recent campaigns. Show us you know what we’re about and how you can contribute. Bring some ideas to the table; we love fresh perspectives!
✨Tip Number 3
Practice your data storytelling skills. We want to see how you can turn numbers into narratives. Use examples from your past work to illustrate your points during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Coolr.
We think you need these skills to ace Social Insights Manager
Some tips for your application 🫡
Show Your Passion for Social Media:When you're writing your application, let your love for social media shine through! We want to see how you connect with brands and culture, so share your thoughts on recent trends or campaigns that inspire you.
Be Data-Driven:Since the role is all about turning social data into insights, make sure to highlight your experience with analytics tools. Mention specific platforms you've used and any cool dashboards you've built – we love a good data story!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Social Insights Manager role. Use keywords from the job description and show us how your skills match what we're looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensures you’re among the first 25 applicants. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Coolr
✨Know Your Data
Before the interview, brush up on your knowledge of social media metrics and analytics tools. Be ready to discuss how you've used data to drive insights in previous roles, especially with platforms like Sprinklr and Brandwatch.
✨Showcase Your Storytelling Skills
Prepare to explain how you can distil complex data into clear narratives. Think of examples where you've presented findings to clients or stakeholders, and be ready to share how you made those insights actionable.
✨Familiarise Yourself with Coolr's Clients
Research Coolr’s major clients like Burger King and Deliveroo. Understand their brand voice and recent campaigns, so you can discuss how your insights could enhance their social strategies.
✨Ask Insightful Questions
Prepare thoughtful questions about Coolr's approach to social insights and their future plans. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
