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- Tasks: Lead a team to deliver world-class social media campaigns and manage client relationships.
- Company: Join Coolr, an independent social media agency with big ambitions.
- Benefits: Enjoy hybrid working, 25 days leave, and unique perks like a birthday day off.
- Why this job: Be part of a creative team that connects brands with audiences and drives impactful campaigns.
- Qualifications: Detail-oriented, solutions-focused, and knowledgeable about social media and popular culture.
- Other info: Embrace a supportive culture that values diversity and encourages personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Who are Coolr? We are an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market, our aim is to be the biggest social agency in the world. In 2026 we have ambitious plans to become the stand-out social agency in the UK, the US and beyond. We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.
About the role: We are seeking an amazing Account Director to join our Client Services team. The role will cover various account management aspects including pitching new client programmes, delivering existing social campaigns and upselling to existing clients. You will act as a key liaison between the client and the internal Coolr teams to deliver world-class social media programmes.
The job:
- Leading a team of Account Managers and social execs to deliver world class social campaigns.
- Mentoring, leading and supporting the team in developing their career journeys.
- Supporting the growth team with pitching new client programmes, including writing and delivering presentations to clients, delivering existing social campaigns and upselling to existing clients.
- Acting as a key liaison between the client and the internal teams including Production, influencer, creative and strategy teams.
- Helping build and direct the client's communication campaigns ensuring their objectives are met and expectations are exceeded.
- Managing the day to day and project management of campaigns – ensuring high quality content and everything happens on time and on budget.
- Consistently asking what does Good look like and ensuring top quality ideas and output for the team.
What we are looking for:
- Detail-oriented: Delivering on time and budget without compromising quality or creativity.
- Solutions-focused: Bringing creative thinking to problem-solving.
- Project delivery: Managing timelines, budgets, documentation, and briefs with high attention to detail.
- Client reporting: Strong at reporting campaigns and comfortable presenting.
- Budget management: Collaborating with the Account Director on day-to-day budgets.
- Relationship building: Building trust with clients and motivating the internal team.
- Supplier management: Negotiating with suppliers to deliver the best work.
- Multi-client management: Handling multiple clients and prioritising time and resources.
- Knowledgeable about popular culture and social media updates.
- Effective communication: Strong written and verbal skills, able to communicate at all levels.
- Strong organisational, administrative, and time management skills.
- Experience working in the travel and hospitality sector will be a bonus.
A Coolr Offer: We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perks you get whilst working at Coolr.
- A benchmarked salary reflective of your experience and in line with our salary bandings.
- Hybrid working. We work 3 days in the office and 2 from home.
- 25 days annual leave.
- Two weeks work from anywhere.
- Birthday Day off – an extra day to celebrate your big day.
- Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing!
- Free breakfast, snacks and drinks in the office.
- Private Healthcare cover, Cycle to work scheme, Tech scheme + more.
- Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.
- Dog friendly office.
Coolr Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.
Coolr DE&I: Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Account Director in London employer: Coolr
Contact Detail:
Coolr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for social media shine through. Share your ideas and insights about popular culture and how they relate to the role. Remember, they want someone who fits into their vibrant team!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle client relationships or manage multiple projects. Use real examples from your past experiences to demonstrate your skills. Practice makes perfect, so rehearse with a friend if you can!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Account Director in London
Some tips for your application 🫡
Show Your Passion for Social Media: When writing your application, let your enthusiasm for social media shine through! We want to see how you connect with popular culture and how that influences your work. Share examples of campaigns you've loved or worked on that demonstrate your creativity.
Tailor Your Application: Make sure to customise your application for the Account Director role. Highlight your experience in account management and project delivery, and don’t forget to mention any relevant work in the travel and hospitality sector. We love seeing how your background aligns with our goals!
Be Detail-Oriented: Since we’re all about delivering high-quality work on time and within budget, make sure your application reflects this. Pay attention to your writing style, grammar, and formatting. A polished application shows us you’re serious about the role and can manage details effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Coolr and what we stand for!
How to prepare for a job interview at Coolr
✨Know Your Clients
Before the interview, research Coolr's major clients like Burger King and Deliveroo. Understand their social media strategies and think about how you can contribute to their campaigns. This shows your genuine interest in the role and helps you speak their language during the interview.
✨Showcase Your Leadership Skills
As an Account Director, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on mentoring and supporting team members. Highlight specific instances where your leadership made a difference in project outcomes.
✨Be Solutions-Focused
Coolr values creative problem-solving. Think of challenges you've faced in previous roles and how you overcame them. Be ready to discuss these scenarios and how your solutions could apply to potential issues at Coolr.
✨Master the Art of Communication
Effective communication is key for this role. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you would manage client relationships and internal communications, ensuring everyone is aligned and informed throughout campaign processes.
