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- Tasks: Lead a team to deliver innovative social media campaigns for top brands.
- Company: Join Coolr, a rapidly growing independent social media agency.
- Benefits: Enjoy hybrid working, 25 days leave, and wellness perks.
- Why this job: Be part of a creative team making brands shine in popular culture.
- Qualifications: Strong communication skills and a passion for social media.
- Other info: Dynamic culture with weekly socials and a dog-friendly office.
The predicted salary is between 36000 - 60000 £ per year.
We’re an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market, our aim is to be the biggest social agency in the world. With 70% growth last year, the agency is growing rapidly and we’re just getting started. In 2026 we have ambitious plans to truly become the stand‑out social agency in the UK, the US and beyond.
About the role: We are seeking an amazing Account Director to join our Client Services team. The role will cover various account management aspects, including pitching new client programmes, delivering existing social campaigns and upselling to existing clients. You will act as a key liaison between the client and internal Coolr teams to deliver world‑class social media programmes.
The job:
- Leading a team of Account Managers and social execs to deliver world class social campaigns.
- Mentoring, leading and supporting the team in developing their career journeys.
- Supporting the growth team with pitching new client programmes, including writing and delivering presentations to clients, delivering existing social campaigns and upselling to existing clients.
- Acting as a key liaison between the client and internal teams including Production, influencer, creative and strategy teams.
- Helping build and direct the client’s communication campaigns ensuring their objectives are met and expectations are exceeded.
- Managing the day to day and project management of campaigns – ensuring high quality content and ensuring everything happens on time and on budget.
- Consistently asking what does Good look like and ensuring top quality ideas and output for the team.
What we are looking for:
- Detail‑oriented: Delivering on time and budget without compromising quality or creativity.
- Solutions‑focused: Bringing creative thinking to problem‑solving.
- Project delivery: Managing timelines, budgets, documentation, and briefs with high attention to detail.
- Client reporting: Strong at reporting campaigns and comfortable presenting.
- Budget management: Collaborating with the Account Director on day‑to‑day budgets.
- Relationship building: Building trust with clients and motivating the internal team.
- Supplier management: Negotiating with suppliers to deliver the best work.
- Multi‑client management: Handling multiple clients and prioritising time and resources.
- Knowledgeable about popular culture and social media updates.
- Effective communication: Strong written and verbal skills, able to communicate at all levels.
- Strong organisational, administrative and time management skills.
A Coolr Offer: We appreciate all the hard work that our teams deliver every day. Here are some of the benefits and perks you get whilst working at Coolr:
- A benchmarked salary reflective of your experience and in line with our salary bandings.
- Hybrid working – we work 3 days in the office and 2 from home.
- 25 days annual leave.
- Two weeks work from anywhere.
- Birthday Day off – an extra day to celebrate your big day.
- Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing!
- Free breakfast, snacks and drinks in the office.
- Private Healthcare cover, Cycle to work scheme, Tech scheme + more.
- Coolr weekly socials – we get together every week to connect as a team, we also have a Book Club, Social Club & more to come.
- Dog friendly office.
Coolr Culture: We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground‑breaking, award‑winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.
Coolr DE&I: Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, we give space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Account Director employer: Coolr
Contact Detail:
Coolr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether in interviews or casual chats, let your true self shine through. Coolr values creativity and authenticity, so don’t hold back on sharing your unique ideas and experiences.
✨Tip Number 3
Prepare for those interviews! Research Coolr’s recent campaigns and think about how your skills can contribute to their growth. Be ready to discuss how you can help them achieve their ambitious plans while showcasing your knowledge of popular culture and social media trends.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Coolr team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Account Director
Some tips for your application 🫡
Show Your Passion for Social Media: When writing your application, let your love for social media shine through! We want to see how you connect with popular culture and how that influences your work. Share examples of campaigns you've loved or worked on that demonstrate your creativity and understanding of the industry.
Tailor Your Application: Make sure to customise your application for the Account Director role at Coolr. Highlight your experience in account management, pitching, and delivering social campaigns. We’re looking for someone who can lead a team and build strong client relationships, so make that clear in your application!
Be Detail-Oriented: We value attention to detail, so ensure your application is free from typos and errors. Use clear and concise language to convey your ideas. Remember, this is your chance to show us how you manage projects and communicate effectively, just like you would in the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining our team at Coolr. We can’t wait to hear from you!
How to prepare for a job interview at Coolr
✨Know Your Clients
Before the interview, research Coolr's major clients like Burger King and Deliveroo. Understand their brand voice and recent campaigns. This will help you demonstrate how your experience aligns with their needs and how you can contribute to their growth.
✨Showcase Your Leadership Skills
As an Account Director, you'll be leading a team. Prepare examples of how you've successfully mentored or managed teams in the past. Highlight specific instances where your leadership made a difference in project outcomes or team dynamics.
✨Be Solutions-Focused
Coolr values creative problem-solving. Think of challenges you've faced in previous roles and how you overcame them. Be ready to discuss these scenarios during the interview, showcasing your ability to think on your feet and deliver results.
✨Communicate Effectively
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Consider preparing a brief presentation on a past campaign you've worked on, as this could demonstrate your reporting skills and ability to present ideas effectively.