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For Companies At a Glance
- Tasks: Lead exciting client accounts and create standout social campaigns.
- Company: Join a vibrant social media agency with big ambitions.
- Benefits: Hybrid working, 25 days leave, wellness perks, and free office snacks.
- Other info: Dynamic culture focused on support, growth, and inclusivity.
- Why this job: Be part of a creative team that transforms brands into rockstars.
- Qualifications: Experience in account management and a passion for social media.
The predicted salary is between 60000 - 80000 £ per year.
We’re an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market, our aim is to be the biggest social agency in the world. The agency is growing at a rapid rate, and in 2026 we have ambitious plans to become the standout social agency in the UK, the US, and beyond. We have made great strides forward – now we really want to take things to the next level.
About The Role
We’re looking for a Senior Account Director to join our dynamic Client Services team. We need someone who can bring a wealth of experience, strategic know-how and a genuine love for all things social, plus a real ambition to create standout, creative work. You’ll work closely with our Associate Directors and Client Partners to deliver excellent service and help grow some of our most exciting and established client accounts.
The Job
- Responsible for the overview and successful running of all activity on allocated client accounts.
- Build and maintain positive client relationships to encourage retention and successful increase of scope.
- Lead crisis management, being solution focused in approach and escalating where necessary.
- Budget client projects, ensuring budgets are appropriately distributed based on the brief, agency rate cards and agreed scope of work.
- Work closely with departments across the agency to develop and create the best work.
- Set the strategy for individual accounts with support of the internal strategy team, and review it regularly to ensure we stay true to the approved strategic direction.
- Take a leading role in new business pitch processes, often leading on the deck and working closely with the New Business Director.
- Line manage the team, supporting and leading them in their career development and respective roles.
What we are looking for
- A proven Senior Account Director or Account Director from a social-first or creative agency background.
- Confident managing end-to-end project delivery: timelines, budgets, documentation and execution – always with precision and attention to detail.
- Strong client relationship builder, able to earn trust and act as a reliable strategic partner.
- Inspiring team leader with a supportive, hands-on management style.
- Skilled at juggling multiple clients and allocating internal resources efficiently.
- Deep understanding of social platforms, trends and cultural moments.
- Proactive, solutions-focused and consistently willing to go above and beyond.
A Coolr Offer
- A benchmarked salary reflective of your experience and in line with our salary bandings.
- Hybrid working – working 3 days in the office and 2 from home.
- 25 days annual leave.
- Two weeks work from anywhere.
- Birthday Day off – an extra day to celebrate your big day.
- Wellbeing Day off – another extra day with a £50 voucher to support your wellbeing.
- Free breakfast, snacks and drinks in the office.
- Private healthcare cover, cycle-to-work scheme, tech scheme and more.
- Coolr weekly socials, a Book Club, Social Club and more – the office is dog friendly.
Coolr Culture
We are one team. Regardless of what you work on at the agency, we will help and support each other. The goal is to turn our clients into rockstars by creating groundbreaking, award-winning and impactful campaigns. The team culture pushes us to step out of our comfort zones, strive for excellence while allowing everyone to embrace their true selves and tap into their potential.
Coolr DE&I
Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. We continue to support a thriving, diverse workplace and look for ways to create change both inside and outside the agency.
Senior Account Director in London employer: Coolr Social
Contact Detail:
Coolr Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your social savvy! When you’re chatting with potential employers, make sure to highlight your understanding of social media trends and how they can impact client strategies. Bring examples of your past successes to the table – it’ll show you mean business!
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest. Share how you can add value to their team, especially in a role like Senior Account Director where strategic insight is key.
✨Tip Number 4
Apply through our website! We want to see your application come through our channels. It helps us keep track of all the amazing talent out there and ensures you get the attention you deserve. Plus, it’s super easy to do!
We think you need these skills to ace Senior Account Director in London
Some tips for your application 🫡
Show Your Passion for Social: When you're writing your application, let your love for social media shine through! We want to see how you connect with popular culture and how that fuels your creativity. Share examples of your past work that highlight your strategic thinking and innovative ideas.
Tailor Your Experience: Make sure to customise your application to reflect the skills and experiences that align with the Senior Account Director role. Highlight your experience in managing client accounts, leading teams, and delivering standout campaigns. We’re looking for someone who can hit the ground running!
Be Solutions-Focused: In your written application, emphasise your proactive approach to problem-solving. We love candidates who can think on their feet and come up with creative solutions. Share a story where you turned a challenge into an opportunity – it’ll show us you’re the right fit for our dynamic team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team at Coolr!
How to prepare for a job interview at Coolr Social
✨Know Your Clients
Before the interview, dive deep into the agency's current clients and their campaigns. Understand what makes each brand tick and how the agency has contributed to their success. This will not only show your enthusiasm but also help you discuss how you can add value to these accounts.
✨Showcase Your Strategic Mindset
Be prepared to discuss your approach to account management and strategy development. Bring examples of how you've successfully managed client relationships and led projects in the past. Highlight your ability to juggle multiple clients while maintaining a keen eye on budgets and timelines.
✨Demonstrate Cultural Awareness
Since the agency is all about connecting brands with audiences through popular culture, be ready to discuss recent trends and cultural moments that could impact social media strategies. Show them you’re not just aware of the trends but can also leverage them creatively for client campaigns.
✨Emphasise Team Leadership Skills
As a Senior Account Director, you'll be leading a team. Share your experiences in managing and developing talent. Discuss your hands-on management style and how you inspire your team to achieve their best work. This will resonate well with their focus on a supportive team culture.