At a Glance
- Tasks: Manage dynamic social media campaigns and connect brands with their audiences.
- Company: Coolr, an independent social media agency with a creative culture.
- Benefits: Hybrid working, 25 days leave, wellbeing days, and private healthcare.
- Other info: Embrace creativity in a supportive, diverse environment with excellent growth opportunities.
- Why this job: Join a team that turns clients into rockstars with innovative campaigns.
- Qualifications: Experience in agency settings and managing multi-channel campaigns.
The predicted salary is between 40000 - 50000 £ per year.
About Coolr
We’re an independent social media agency and team of creatives, social experts, content publishers and change makers.
We are wired into popular culture and connect brands with their audiences at scale.
Clients include Burger King, Lidl, Deliveroo and Compare the Market.
Our aim is to become the biggest social agency in the world.
About the Role
As a Senior Account Manager, you’ll partner closely with the Account Director to support the day‑to‑day running of a dynamic food/delivery service account.
Acting as a key liaison between our client and internal teams, you’ll ensure seamless communication, strategic alignment and flawless delivery.
The role is built for someone who thrives in fast‑paced, innovative environments where brand, culture and creativity intersect.
Responsibilities
- Pitch new client programmes, including writing and delivering presentations to clients and managing existing social campaigns
- Act as a key liaison between the client and internal teams to deliver world‑class social media programmes, in conjunction with the Account Director
- Help build and direct the client’s communication campaigns to ensure objectives are met and expectations exceeded
- Manage the day‑to‑day social media programmes – ensuring a high quality output and that everything happens on time and on budget
Qualifications
- Experience working in an agency setting with consumer brands
- Experience managing complex, multi‑channel, talent‑led campaigns
- Solutions‑focused with creative problem‑solving skills
- Experienced in managing timelines, budgets, documentation, and briefs with high attention to detail
- Strong at campaign reporting and confident in client presentations
- Build strong client relationships, fostering trust and motivating the internal team
- Manage suppliers and partners to deliver top‑quality work with an entrepreneurial mindset
- Capable of handling multiple clients, prioritising time and resources effectively
- Demonstrates knowledge of popular culture and social media trends
- Communicates effectively at all levels, with strong written and verbal skills
- Highly organised, with excellent administrative and time‑management abilities
Benefits
- Benchmark salary reflective of experience and in line with salary bandings
- Hybrid working – 3 days in office, 2 from home
- 25 days annual leave
- Two weeks work from anywhere
- Birthday day off – an extra day to celebrate your big day
- Wellbeing day off – another extra day with a £50 voucher to spend on wellbeing
- Free breakfast, snacks and drinks in the office
- Private healthcare cover, cycle to work scheme, tech scheme and more
- Weekly socials, book club, social club and more
- Dog friendly office
- Culture
We are one team.
Regardless of what you work on at the agency, we will help and support each other on everything.
The goal is to turn our clients into rockstars by creating ground‑breaking, award‑winning and impactful campaigns.
The team culture pushes you out of your comfort zone to strive for excellence while allowing everyone to embrace their true selves and tap into their potential.
DE&I
Our approach to diversity, equity and inclusion is to create a safe and inclusive environment for people to be authentically themselves.
We embrace this culture to foster creativity, innovation and success.
We are proud of our current position and the work we do to support a thriving and diverse workplace, and we aim to continue to drive change in the industry.
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Senior Account Manager in Harrow employer: Coolr Social
At Coolr Social, we pride ourselves on fostering a dynamic and inclusive work culture that encourages creativity and innovation. As a Junior Social Creative, you'll have the opportunity to grow your skills in a fast-paced environment while collaborating with passionate professionals who are dedicated to producing engaging content. Our hybrid work model offers flexibility, allowing you to balance your personal and professional life while being part of a vibrant team that celebrates cultural moments and community engagement.
