At a Glance
- Tasks: Engage with trending content on TikTok and Instagram to boost brand presence.
- Company: Join a fast-growing social media agency with big clients like Burger King and Deliveroo.
- Benefits: Enjoy hybrid working, 25 days leave, and wellness perks including a birthday day off.
- Other info: Dynamic, inclusive culture with opportunities for personal and professional growth.
- Why this job: Be part of a creative team that shapes culture and drives impactful campaigns.
- Qualifications: Passion for social media, strong copywriting skills, and community management experience.
The predicted salary is between 30000 - 40000 £ per year.
About Coolr
We’re an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market, our aim is to be the biggest social agency in the world. The agency is growing rapidly, and we have ambitious plans to become the stand-out social agency in the UK and the US, and beyond. We have a strong platform for growth and have made great strides forward – now we want to take things to the next level.
About The Role
We are looking for a passionate and creative Community Manager to engage with trending content on social media, focusing on TikTok and Instagram. This role ensures the brand is present in relevant conversations beyond its own channels, with a strong focus on culture and trending topics.
Proactive Engagement
- Actively comment on trending content across social platforms, with a strong focus on TikTok
- Conduct daily searches for brand-related content and keywords to spot engagement opportunities, including active campaigns
- Monitor and engage with user‑generated content (UGC) and influencer posts
- Reshare relevant TikTok content to amplify reach and community involvement
- Adjust keyword searches in line with ongoing marketing campaigns or brand sponsorships
Reactive Engagement
- Take part in daily content sweeps to identify and flag real‑time moments for brand engagement
- Work closely with the social creative team to reshare approved UGC on Instagram Stories
- Jump on viral trends and conversations to keep the brand culturally relevant and top‑of‑mind
Social Listening
- Monitor social channels for potential issues, including negative sentiment or emerging risks
- Flag and escalate any concerning comments or content to the appropriate internal teams promptly
Qualifications
- A genuine passion for social media, with a deep understanding of TikTok and Instagram trends, culture, and tone of voice
- Proven experience in community management, ideally within a fast‑paced agency environment
- Strong copywriting and storytelling skills, with the ability to craft engaging, real‑time copy that resonates with diverse audiences
- Confident communicator with excellent attention to detail and a flair for writing with personality
- Comfortable juggling multiple client voices and adapting tone accordingly across platforms
A Coolr Offer
- Benchmark salary reflective of your experience and in line with our salary bandings
- Hybrid working: 3 days in the office and 2 from home
- 25 days annual leave
- Two weeks work from anywhere
- Birthday day off – an extra day to celebrate your big day
- Wellbeing day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing
- Free breakfast, snacks and drinks in the office
- Private healthcare cover, cycle to work scheme, tech scheme and more
- Weekly socials with the team, book club, social club and more to come
- Dog friendly office
Coolr Culture
We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground‑breaking, award‑winning and impactful campaigns for them. The team culture is to push out of our comfort zones, to strive for excellence while allowing everyone to embrace their true selves and tap into their potential.
Coolr DE&I
Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative and successful, which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Community Manager in Harrow employer: Coolr Social
At Coolr, we pride ourselves on being an independent social media agency that fosters a vibrant and inclusive work culture. As a Community Manager, you'll enjoy a hybrid working model, generous annual leave, and unique perks like a birthday day off and wellbeing support, all while collaborating with a passionate team dedicated to pushing creative boundaries. With a strong focus on employee growth and a commitment to diversity, Coolr is the perfect place for those looking to make a meaningful impact in the fast-paced world of social media.
StudySmarter Expert Advice🤫
We think this is how you could land Community Manager in Harrow
✨Tip Number 1
Get social! Engage with the brand's content on TikTok and Instagram before your interview. Show us you know what's trending and how to jump into conversations. It’ll give you a leg up and show your passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or other platforms. Ask them about their experiences at Coolr and share your enthusiasm for the Community Manager role. It’s all about making those connections!
✨Tip Number 3
Prepare some killer examples of your past community management successes. We want to hear about how you’ve engaged audiences and tackled challenges. Bring those stories to life during your chat with us!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Coolr!
We think you need these skills to ace Community Manager in Harrow
Some tips for your application 🫡
Show Your Passion for Social Media:Let us see your enthusiasm for social media in your application! Share examples of how you've engaged with trending content on platforms like TikTok and Instagram. We want to know what makes you tick!
Tailor Your Application:Make sure to customise your application to reflect the role of Community Manager. Highlight your experience in community management and how you've successfully navigated fast-paced environments. We love seeing how you fit into our vision!
Be Creative with Your Copy:Since strong copywriting is key for this role, don’t hold back! Use your application to showcase your storytelling skills and ability to write engaging content. Show us your personality and flair for writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Coolr Social
✨Know Your Platforms Inside Out
Before the interview, dive deep into TikTok and Instagram trends. Familiarise yourself with the latest viral content and understand what makes it resonate with audiences. This will show your genuine passion for social media and your ability to engage with trending topics.
✨Showcase Your Community Management Skills
Prepare examples of your previous community management experiences, especially in fast-paced environments. Be ready to discuss how you've engaged with user-generated content and how you’ve jumped on real-time trends to keep brands relevant.
✨Craft Engaging Copy on the Spot
Practice writing engaging, real-time copy that reflects different brand voices. During the interview, you might be asked to create a quick response to a trending topic or piece of content, so being able to showcase your storytelling skills will set you apart.
✨Embrace the Coolr Culture
Familiarise yourself with Coolr's values and culture. Be prepared to discuss how you can contribute to their mission of creating impactful campaigns and fostering an inclusive environment. Showing that you align with their ethos will demonstrate your commitment to being part of the team.
