Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Troubleshoot tech issues and educate team members to enhance service quality.
- Company: Leading law firm in London with a focus on innovation.
- Benefits: Flexible work schedule and a range of attractive benefits.
- Why this job: Join a dynamic team and make a real impact in IT and service operations.
- Qualifications: Over five years of experience with strong technical skills in Windows and MS-Office 365.
- Other info: Ideal for those looking to grow in a supportive and professional environment.
The predicted salary is between 43200 - 72000 £ per year.
A leading law firm in London is seeking a Senior Office Technology Specialist to enhance their IS department's service quality. This mid-senior role expects candidates to possess strong technical skills, particularly in Windows and MS-Office 365.
Responsibilities include:
- Troubleshooting tech issues
- Educating team members
- Maintaining a high standard of customer service
The position offers a flexible work schedule and a range of benefits. Ideal for candidates with over five years of experience.
Senior Office Technology Lead — IT & Service Ops employer: Cooley LLP
Contact Detail:
Cooley LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Office Technology Lead — IT & Service Ops
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and tech fields. You never know who might have a lead on that Senior Office Technology Lead role. Plus, a personal recommendation can really make your application stand out.
✨Tip Number 2
Brush up on your tech skills! Make sure you're comfortable with Windows and MS-Office 365. Consider doing a quick online course or tutorial to refresh your knowledge. Being able to demonstrate your expertise during interviews will give you a serious edge.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would troubleshoot common tech issues or educate team members. Practising your responses can help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes put you ahead of the competition. So, what are you waiting for? Get your application in!
We think you need these skills to ace Senior Office Technology Lead — IT & Service Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills, especially in Windows and MS-Office 365. We want to see how your experience aligns with the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Office Technology Lead role. Share specific examples of how you've enhanced service quality in previous positions.
Showcase Your Customer Service Skills: Since maintaining a high standard of customer service is key, make sure to include any relevant experiences where you’ve gone above and beyond to help others. We love candidates who can educate and support their team members!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Cooley LLP
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Windows and MS-Office 365. Be prepared to discuss specific troubleshooting scenarios you've handled in the past, as this will show your expertise and problem-solving abilities.
✨Showcase Your Customer Service Skills
Since maintaining a high standard of customer service is key for this role, think of examples where you've gone above and beyond to help users. Highlighting your ability to educate team members on tech issues will also demonstrate your commitment to service quality.
✨Research the Firm's Culture
Take some time to understand the law firm's culture and values. This will help you tailor your responses to align with their expectations and show that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their current tech challenges or how they envision the role evolving. It shows your enthusiasm and helps you gauge if the firm is the right fit for you.
