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- Tasks: Manage office operations and lead a team of Personal Assistants in a dynamic law firm.
- Company: Join Cooley LLP, a leading law firm with a focus on innovation and inclusivity.
- Benefits: Enjoy enhanced family leave, health insurance, wellness programmes, and employee discounts.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: 5+ years in office management, strong communication, and people-management experience required.
- Other info: Inclusive workplace with excellent career growth opportunities and a commitment to diversity.
The predicted salary is between 36000 - 60000 Ā£ per year.
Cooley LLP is seeking an Administrative Services Manager to join the Office Administration team in London.
Position Summary
The Administrative Services Manager will assist the Regional Director ā Europe & Asia with various aspects of office management, including the direct management of the London office Personal Assistants (PAs).
Position Responsibilities
- Supervisory: In consultation with HR, manage all aspects of PA employment, including hiring, flexible working requests, feedback, mentoring, coaching, attendance coordination, staffing, timekeeper allocation, coverage planning, performance management, and recognition programmes.
- Recruitment: Participate in the recruitment process for PA roles, ensuring requisition procedures are followed, reviewing applications, scheduling interviews, and explaining benefits and Cooley culture to candidates.
- Financial Management: Prepare the annual PA cost budget, monitor against budget, assist in office budgeting, handle credit card administration, and code invoices for finance.
- Admin Management / Office Communications: Provide policy information, recommend policy changes, support emergency planning, participate in crisis management, handle office and firmwide training programmes, gather and report operational data, coordinate new partner onboarding, manage office events, and maintain communication pages.
- Other duties as assigned or required.
Skills & Experience
- After orientation at Cooley LLP, proficiency in Microsoft Office, iManage, and other firm applications.
- Ability to work extended and/or weekend hours, as needed.
- Ability to travel, as required.
- 5+ years' office management experience in a law firm or professional services environment.
- Previous recruiting experience.
- Previous peopleāmanagement experience with a PA population, including performance management.
- Familiarity with basic UK employment law.
Preferred
- Bachelor's degree.
- Experience with HR software.
Competencies
- Critical thinking and problem solving.
- Strong coaching, interpersonal, and communication skills.
- Supervisory and leadership skills.
- Conflict resolution / mediation skills.
- Professional demeanor and presence.
- Excellent organisational and multiātasking abilities.
- Reliable, cooperative, and confidential.
- Presentation skills.
Benefits
- Enhanced family leave
- Health and dental insurance
- Group income protection
- Life assurance
- Pension
- Fertility benefits
- Wellness programmes
- Employee discounts including a fitness and nutrition allowance
- And more!
Equal Opportunity Statement
We strive to create an inclusive and rewarding environment that allows our people to thrive both professionally and personally. The Firm does not discriminate in employment opportunities or practices on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected characteristic. This policy governs all aspects of employment, including but not limited to recruitment, selection, job assignment, compensation, discipline, promotion, termination, and access to benefits and training. Cooley (UK) LLP is dedicated to making our recruitment practices and candidate interviews inclusive and accessible for everyone. If you have a medical condition, disability or are neurodivergent and require reasonable accommodations, adjustments or support during your interview process, please contact LNHR@cooley.com. Requests will be treated with sensitivity, strict confidentiality and will not affect your potential employment with Cooley (UK) LLP.
Seniority Level: MidāSenior level
Employment Type: Fullātime
Job Function: Administrative, Law Practice
Administrative Services Manager in London employer: Cooley LLP
Contact Detail:
Cooley LLP Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Administrative Services Manager in London
āØTip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and donāt be shy about letting people know youāre on the hunt for an Administrative Services Manager role. You never know who might have the inside scoop on job openings.
āØTip Number 2
Prepare for interviews by researching the company culture and values. Cooley LLP is all about inclusivity and support, so think about how your experience aligns with that. Be ready to share examples of how you've fostered a positive work environment in your previous roles.
āØTip Number 3
Practice your answers to common interview questions, especially those related to people management and conflict resolution. We want you to feel confident and articulate when discussing your experience with managing Personal Assistants and handling performance management.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets seen by the right people. Plus, it shows youāre serious about joining the Cooley team and ready to contribute to our amazing office culture.
We think you need these skills to ace Administrative Services Manager in London
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the Administrative Services Manager role. Highlight your relevant experience in office management and people management, especially in a law firm or professional services environment. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Cooley LLP. Share specific examples of your past experiences that relate to the responsibilities listed in the job description. We love a good story!
Show Off Your Skills: Donāt forget to showcase your critical thinking, problem-solving, and leadership skills in your application. Mention any experience you have with HR software or managing budgets, as these are key aspects of the role. Weāre looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Itās super easy and ensures your application goes directly to us. Plus, youāll get to see more about our culture and values while youāre there!
How to prepare for a job interview at Cooley LLP
āØKnow Your Stuff
Before the interview, make sure you understand the role of an Administrative Services Manager. Familiarise yourself with office management practices, especially in a law firm setting. Brush up on your knowledge of UK employment law and be ready to discuss how your experience aligns with the responsibilities outlined in the job description.
āØShowcase Your Leadership Skills
Since this role involves managing Personal Assistants, be prepared to share examples of your previous people-management experiences. Highlight your coaching and mentoring abilities, and discuss how you've successfully handled performance management and conflict resolution in the past.
āØPrepare for Recruitment Questions
As you'll be involved in the recruitment process, expect questions about your approach to hiring and onboarding. Think about how you would explain the company culture to candidates and what qualities you look for in a PA. Having specific examples ready will demonstrate your understanding of the recruitment process.
āØBe Ready to Discuss Financial Management
This position requires financial oversight, so be prepared to talk about your experience with budgeting and cost management. Bring examples of how you've managed budgets in previous roles, and be ready to discuss any tools or software you've used for financial administration.
