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- Tasks: Lead and manage office operations while supporting a dynamic team of Personal Assistants.
- Company: Join Cooley LLP, a forward-thinking law firm with a vibrant culture.
- Benefits: Enjoy enhanced family leave, health insurance, wellness programmes, and employee discounts.
- Why this job: Make a real impact in a supportive environment that values your growth and development.
- Qualifications: 5+ years in office management, strong leadership, and recruitment experience required.
- Other info: Inclusive workplace committed to diversity and professional growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Cooley LLP is seeking an Administrative Services Manager to join the Office Administration team in London.
Position Summary
The Administrative Services Manager will assist the Regional Director – Europe & Asia with various aspects of office management, including the direct management of the London office Personal Assistants (PAs).
Position Responsibilities
- Supervisory: In consultation with HR, manage all aspects of PA employment, including hiring, flexible working requests, feedback, mentoring, coaching, attendance coordination, staffing, timekeeper allocation, coverage planning, performance management, and recognition programmes.
- Recruitment: Participate in the recruitment process for PA roles, ensuring requisition procedures are followed, reviewing applications, scheduling interviews, and explaining benefits and Cooley culture to candidates.
- Financial Management: Prepare the annual PA cost budget, monitor against budget, assist in office budgeting, handle credit card administration, and code invoices for finance.
- Admin Management / Office Communications: Provide policy information, recommend policy changes, support emergency planning, participate in crisis management, handle office and firmwide training programmes, gather and report operational data, coordinate new partner onboarding, manage office events, and maintain communication pages.
- Other duties as assigned or required.
Skills & Experience
- After orientation at Cooley LLP, proficiency in Microsoft Office, iManage, and other firm applications.
- Ability to work extended and/or weekend hours, as needed.
- Ability to travel, as required.
- 5+ years’ office management experience in a law firm or professional services environment.
- Previous recruiting experience.
- Previous people‑management experience with a PA population, including performance management.
- Familiarity with basic UK employment law.
Preferred
- Bachelor’s degree.
- Experience with HR software.
Competencies
- Critical thinking and problem solving.
- Strong coaching, interpersonal, and communication skills.
- Supervisory and leadership skills.
- Conflict resolution / mediation skills.
- Professional demeanor and presence.
- Excellent organisational and multi‑tasking abilities.
- Reliable, cooperative, and confidential.
- Presentation skills.
Benefits
- Enhanced family leave
- Health and dental insurance
- Group income protection
- Life assurance
- Pension
- Fertility benefits
- Wellness programmes
- Employee discounts including a fitness and nutrition allowance
- And more!
Equal Opportunity Statement
We strive to create an inclusive and rewarding environment that allows our people to thrive both professionally and personally. The Firm does not discriminate in employment opportunities or practices on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected characteristic. This policy governs all aspects of employment, including but not limited to recruitment, selection, job assignment, compensation, discipline, promotion, termination, and access to benefits and training. Cooley (UK) LLP is dedicated to making our recruitment practices and candidate interviews inclusive and accessible for everyone. If you have a medical condition, disability or are neurodivergent and require reasonable accommodations, adjustments or support during your interview process, please contact LNHR@cooley.com. Requests will be treated with sensitivity, strict confidentiality and will not affect your potential employment with Cooley (UK) LLP.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Administrative Law Practice
Administrative Services Manager employer: Cooley LLP
Contact Detail:
Cooley LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. We want you to show how you fit into their team. Practice common interview questions and think about how your experience aligns with the role of Administrative Services Manager.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to make it personal and memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Administrative Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrative Services Manager role. Highlight your relevant experience in office management and recruitment, and don’t forget to showcase your people-management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Cooley LLP. Mention specific experiences that relate to the job description, and show us your enthusiasm for joining our Office Administration team.
Showcase Your Skills: In your application, make sure to highlight your critical thinking, problem-solving, and communication skills. These are key competencies for the role, so give us examples of how you've used them in past positions. We love seeing real-life applications!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Cooley LLP
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Administrative Services Manager. Familiarise yourself with office management practices, especially in a law firm setting. Brush up on your knowledge of UK employment law and be ready to discuss how you would handle various HR scenarios.
✨Showcase Your Leadership Skills
Since this role involves managing Personal Assistants, be prepared to share examples of your previous people-management experiences. Highlight your coaching and mentoring abilities, and discuss how you've successfully resolved conflicts or improved team performance in the past.
✨Be Budget Savvy
Financial management is key for this position, so come equipped with examples of how you've managed budgets in previous roles. Discuss your experience with cost monitoring and invoicing, and be ready to explain how you would approach preparing the annual PA cost budget.
✨Engage with Cooley's Culture
Research Cooley LLP’s culture and values before your interview. Be ready to discuss how you can contribute to their inclusive environment and support their operational goals. Showing that you align with their ethos will set you apart from other candidates.
