At a Glance
- Tasks: Assist customers with precious metal scrap management and provide expert advice.
- Company: Cooksongold, a leading manufacturer in the precious metals industry.
- Benefits: Up to 34 days' leave, generous pension scheme, and discounts on products.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Join a friendly team and make a real impact in a growing business.
- Qualifications: Customer-facing experience; knowledge of precious metals is a plus.
The predicted salary is between 24750 - 30250 £ per year.
Scrap Advisor Birmingham, West Midlands About us We are Cooksongold, a well-established global manufacturer of precious metal products that is part of HM Precious Metals, one of Europe's largest refiners and processors of precious metals.
We provide a range of services such as bespoke manufacturing, stampings, and precious metal scrap refining.
We are a pioneering force in the additive manufacturing industry, specialising in precious metal 3D printing for the jewellery, aerospace, medical and automotive sectors.
Based in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business with 280 employees.
We are highly rated by our customers – we were awarded a Feefo Trusted Platinum Service Award for 2024, as a result of our excellent customer feedback ratings.
We pride ourselves on our commitment to quality, creativity and customer satisfaction and delivering innovative and personalised products that meet the unique needs of our customers.
We are looking for an experienced Scrap Advisor to assist in the smooth running, booking in and management of precious metal customer scrap and to support the ongoing management of accounts in the Birmingham PMP Store.
Your duties will include: - Greeting customers and serving them in a timely manner. - Daily administration and housekeeping tasks. - All stock is treated with the greatest of care and control. - Advice and guidance on products provided to customers. - Processing of scrap purchases is efficiently dealt with, separating alloys and grades by weight. - Processing incoming bullion from trade customers.
To succeed in this role, you'll need previous experience in a customer-facing role, whilst being prepared to get involved in whatever it takes to get the job done.
Previous experience with precious metals is advantageous, but not essential.
The benefits You will benefit from: - Up to 34 days' paid leave per year (including bank holidays). - A generous Pension Scheme where employee contributions are matched by the company up to 8%. - Employee Assistance Programme. - Interest-free loans for travel to work costs. - Life Assurance up to x4 salary. - Discounts on company products.
Our Job Applicant Privacy Notice can be viewed on our website.
Scrap Advisor employer: Cooksongold
Cooksongold is an exceptional employer, offering a vibrant work culture in the heart of Birmingham's luxury retail scene. With a strong focus on employee growth, you will have the opportunity to develop your leadership skills while enjoying generous benefits like paid leave and a pension scheme, all within a supportive environment that values professional service and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Scrap Advisor
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Cooksongold, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Scrap Advisor
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Cooksongold specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Cooksongold
✨Know Your Manufacturing Processes
Before you walk into the interview with Cooksongold, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Cooksongold value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
