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- Tasks: Be the friendly face of our Hatton Garden store, assisting customers and managing sales.
- Company: Join Cooksongold, the UK's largest jewellery supply shop, established since 1918.
- Benefits: Enjoy monthly bonuses, up to 34 days paid leave, and big discounts on products.
- Why this job: Work in a supportive team with a passion for jewellery making and customer service.
- Qualifications: Previous customer-facing experience is essential; jewellery interest is a plus.
- Other info: Full-time role, Monday to Friday, with opportunities for growth in a friendly environment.
The predicted salary is between 24000 - 36000 £ per year.
Sales Assistant, Cooksongold – Hatton Garden, London, London
Client:
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
bf1274634c61
Job Views:
4
Posted:
25.06.2025
Expiry Date:
09.08.2025
Job Description:
Supporting the work of the Jeweller since 2006
About Us
We are Cooksongold, the UK\’s largest one-stop shop for the jewellery maker, supporting jewellers across the country since 1918, with everything from precious metals to jewellery tools. We are part of HM Precious Metals, one of Europe\’s largest refiners and processors of precious metals.
Our head office is in Birmingham Jewellery Quarter, with a London Trade Counter in Hatton Garden. We are a friendly, well-established, growing business of 280 employees, with nearly 60% having worked here over 5 years. Join our team!
We are recruiting a confident Sales Assistant for our Hatton Garden Store. You will be the face of the store, providing friendly, reliable service, offering advice on our products, and ensuring customer satisfaction. Responsibilities include product sales, handling precious metal scrap queries, general administration, stock replenishment, and participating in stock takes.
Requirements include previous experience in a customer-facing role, a desire to deliver excellent customer service, and a willingness to go the extra mile. An interest in jewellery making is beneficial but not essential.
What We Offer
- Monthly bonus based on sales targets
- Employee Assistance Programme, including free GP, counselling, and legal advice
- Interest-free loans for travel costs
- Up to 34 days paid leave per year (after 2 years, including bank holidays)
- Matching Pension Scheme up to 8%
- Big discounts on company products
Hours of Work
37.5 hours/week, Monday to Friday, 08:30-16:45, with a 45-minute unpaid break.
Next Steps
If interested, we look forward to hearing from you. We aim to respond within 10 working days.
Other titles for this role include Retail Sales Advisor, Jewellery Sales Assistant, or Jewellery Store Assistant.
Note: If you are not a passport holder of the country for this vacancy, you may need a work permit. For more info, see our Blog.
Applications should be made via the \’Apply now\’ button. Do not include bank or payment details in your application.
Created on 25/06/2025 by TN, United Kingdom
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Sales Assistant, Cooksongold - Hatton Garden, London employer: Cooksongold
Contact Detail:
Cooksongold Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant, Cooksongold - Hatton Garden, London
✨Tip Number 1
Familiarise yourself with Cooksongold's product range and services. Understanding the jewellery-making process and the materials involved will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what Cooksongold values.
✨Tip Number 3
Network with current or former employees of Cooksongold if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This shows your genuine interest in the role and the company, and it gives you a chance to assess if Cooksongold is the right fit for you as well.
We think you need these skills to ace Sales Assistant, Cooksongold - Hatton Garden, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Tailor your application to highlight relevant experience in customer service and any interest in jewellery making.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous customer-facing roles. Emphasise skills that align with the job, such as communication, sales experience, and problem-solving abilities.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Cooksongold and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cooksongold
✨Show Your Passion for Jewellery
Even if you don't have extensive experience in jewellery making, demonstrating a genuine interest in the craft can set you apart. Share any personal experiences or knowledge about jewellery that you have, as this will resonate well with the interviewers.
✨Emphasise Customer Service Skills
Since the role involves being the face of the store, it's crucial to highlight your previous customer-facing experience. Prepare examples of how you've gone above and beyond to ensure customer satisfaction in past roles.
✨Be Ready for Product Knowledge Questions
Familiarise yourself with Cooksongold's product range, including precious metals and jewellery tools. Being able to discuss these products confidently will show your preparedness and enthusiasm for the role.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing stock replenishment. Think of relevant scenarios from your past experience and how you successfully navigated them.