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For Companies At a Glance
- Tasks: Lead a team of 40-50, enhancing logistics operations and driving efficiency.
- Company: Cooksongold has supported jewellers since 1918 and is part of HM Precious Metals.
- Benefits: Enjoy a competitive salary and excellent benefits in a supportive work environment.
- Why this job: Be part of a growing team that values collaboration and customer satisfaction.
- Qualifications: Proven experience as a Logistics Manager or similar role with strong communication skills.
- Other info: Join us in setting new standards for the jewellery industry!
The predicted salary is between 36000 - 60000 £ per year.
The Company
We are Cooksongold, and we’ve been proudly supporting jewellers since 1918, with everything from precious metals to jewellery tools. We are part of HM Precious Metals, one of Europe's largest refiners and processors of precious metals.
Based in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business of 280 employees. We are highly rated by our customers – we were awarded a Feefo Trusted Platinum Service Award for 2024 as a result of our excellent customer feedback ratings.
We have made a significant investment in our logistics operations with state-of-the-art automated order fulfilment solutions.
Due to the continued development of our logistics capability, we are looking for a highly experienced Logistics Manager.
This is an ideal position for someone who is looking to work in a strategic role, driving improvements in our logistics operation but still taking an active role in the day-to-day management of the processes and the people. You will work closely with the Operations Director who is responsible for our Manufacturing, Engineering, Transport and Supply Chain teams. We ship in excess of 25,000 lines per week and we are looking to grow and diversify our operation within the next 12-24 months.
Key Responsibilities
As our new Logistics Manager you will:
• lead a department of 40-50 people, consisting of two supervisors, logistics analysts and logistics operatives.
• Review and enhance our logistics operation, driving efficiency and improving performance to deliver high levels of customer satisfaction.
• Use data and key performance indicators (KPIs) to identify areas for improvement and produce regular reports for the Senior Management Team
• Work alongside other department heads to address quality and customer issues, ensuring that complaints are dealt with efficiently.
• Foster a positive and collaborative team culture in line with Cooksongold's values, ensuring that every team member has the skills and motivation to meet our customers’ expectations.
About you
The ideal candidate will have a proven track record as a Logistics Manager, Deputy Manager or Senior Logistics Supervisor. You will demonstrate excellent communication and problem-solving skills and have experience of data analytics and report writing. You will be familiar with the principles of automation within a logistics environment.
Benefits
We offer a well-balanced working environment with a competitive salary package and excellent benefits which support employees at every stage of their career.
If you are passionate about delivering excellence within logistics, we invite you to get in touch.
Join us as we continue to grow and set new standards for the jewellery industry!
Logistics Manager - Growing logistics operation employer: Cooksongold
Contact Detail:
Cooksongold Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Manager - Growing logistics operation
✨Tip Number 1
Familiarize yourself with the latest trends in logistics automation. Since Cooksongold has invested in state-of-the-art automated order fulfillment solutions, showcasing your knowledge in this area during discussions can set you apart.
✨Tip Number 2
Highlight your experience in leading teams and driving performance improvements. Given that you'll be managing a department of 40-50 people, demonstrating your leadership skills and ability to foster a positive team culture is crucial.
✨Tip Number 3
Prepare to discuss specific KPIs you've used in previous roles. Since the role involves using data analytics to identify areas for improvement, being ready to share examples of how you've successfully utilized KPIs will show your analytical capabilities.
✨Tip Number 4
Research Cooksongold's values and customer feedback ratings. Understanding their commitment to customer satisfaction and how they achieved the Feefo Trusted Platinum Service Award can help you align your approach with their expectations.
We think you need these skills to ace Logistics Manager - Growing logistics operation
Some tips for your application 🫡
Understand the Company: Take some time to research Cooksongold and its operations. Familiarize yourself with their history, values, and recent developments in their logistics operations. This will help you tailor your application to align with their goals.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience as a Logistics Manager or in similar roles. Be specific about your achievements in improving logistics efficiency and customer satisfaction, as these are key aspects of the job.
Showcase Data Skills: Since the role requires data analytics and report writing, make sure to include examples of how you've used data to drive improvements in logistics operations. Mention any relevant tools or software you are proficient in.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your passion for logistics and your desire to contribute to Cooksongold's growth. Make sure to address how you can foster a positive team culture.
How to prepare for a job interview at Cooksongold
✨Show Your Leadership Skills
As a Logistics Manager, you'll be leading a team of 40-50 people. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in fostering a positive team culture.
✨Demonstrate Data-Driven Decision Making
The role requires using data and KPIs to drive improvements. Be ready to talk about specific instances where you've used data analytics to enhance logistics operations. Bring examples of reports you've created and how they influenced decision-making.
✨Understand Automation in Logistics
Since the company has invested in state-of-the-art automated order fulfillment solutions, familiarize yourself with automation principles in logistics. Discuss any relevant experience you have with automation technologies and how they can improve efficiency.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially regarding customer complaints and operational challenges. Prepare to share specific examples of how you've addressed quality issues and improved customer satisfaction in previous roles.
