At a Glance
- Tasks: Be the face of our store, delivering friendly service and expert advice to customers.
- Company: Join Cooksongold, the UK's largest jewellery maker supplier with a supportive team.
- Benefits: Enjoy monthly bonuses, generous leave, and BIG discounts on products.
- Other info: No weekend work and excellent career growth opportunities await you!
- Why this job: Make an impact in a thriving environment while helping customers find their perfect jewellery tools.
- Qualifications: Customer service experience is essential; a passion for jewellery making is a plus.
The predicted salary is between 24000 - 30000 £ per year.
We are Cooksongold, the UK's largest one-stop shop for the jewellery maker, and we have been proudly supporting jewellers across the country since 1918, with everything from precious metals to jewellery tools. Our head office is based in the heart of Birmingham Jewellery Quarter, and our London Trade Counter is in the centre of Hatton Garden.
We are currently looking to recruit a confident Sales Assistant to join our friendly team at our thriving Hatton Garden Store. You will be the face of the store, delivering a reliable and friendly service to our customers, offering advice and expertise on our range of products and ensuring our customers have everything they need. This is a varied role and as well as providing a counter service, you will also be getting involved in other areas of the business to ensure we are able to offer a consistently high standard of customer service, whether that's product sales, handling precious metal scrap queries, general administration, stock replenishment and getting involved with the twice yearly stock take.
To succeed in this role, you will need previous experience in a customer-facing role, a desire to deliver excellent customer service and to go the extra mile to get the job done. An interest in jewellery making would be beneficial, but not essential.
What we can offer you in return:
- Monthly bonus subject to sales targets being achieved
- Employee Assistance Programme, with free access to a GP, counselling & legal advice for you and your household
- Interest-free loans for travel to work costs (annual travel passes / parking permits / clean air zone passes)
- Up to 34 days paid leave per year (after 2 years service and including bank holidays)
- A generous Pension Scheme, employee contributions are matched by the company up to 8%
- BIG discounts on company products - everything from precious metal to tools
- No weekend working
Hours of work: Our working week totals 37.5 hours per week, Monday - Friday, 08:30-16:45 hours, with a 45-minute unpaid break.
If you like what you hear and want to join us, we'd love to hear from you. We aim to get back to you within 10 working days.
Sales Advisor in City of London employer: Cooksongold
Cooksongold is an exceptional employer, offering a supportive and friendly work environment in the heart of Hatton Garden, London. With a strong focus on employee well-being, we provide generous benefits including a monthly bonus, extensive paid leave, and a robust pension scheme, all while fostering a culture of growth and collaboration. Join our dedicated team where your contributions are valued, and enjoy the unique opportunity to work within the UK's largest jewellery supply company.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in City of London
✨Tip Number 1
Get to know the company inside out! Research Cooksongold and understand their products, values, and customer service approach. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Sales Assistant and how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to delivering excellent service.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and what it’s really like to work there. Plus, they might even give you a heads-up on any insider tips for the application process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Cooksongold family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Advisor in City of London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the jewellery industry. A bit of flair can make your application stand out!
Tailor Your Experience:Make sure to highlight any relevant customer service experience you have. We’re looking for someone who can deliver excellent service, so share specific examples of how you've gone the extra mile in previous roles.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cooksongold
✨Know Your Products
Before the interview, take some time to familiarise yourself with Cooksongold's range of products. Understanding the basics of jewellery making and the tools available will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you went above and beyond for a customer. Highlighting your ability to deliver excellent service will resonate well with the interviewers, as they are looking for someone who can be the friendly face of their store.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or what a typical day looks like at the Hatton Garden store. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
✨Dress the Part
Since you'll be representing the store, make sure to dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the opportunity, which is crucial in a customer-facing role.
