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For Companies At a Glance
- Tasks: Manage daily admin tasks and support customer accounts in a dynamic environment.
- Company: Join Cooksongold, a leading manufacturer in precious metals with a friendly culture.
- Benefits: Enjoy up to 34 days off, a generous pension scheme, and discounts on products.
- Why this job: Be part of an innovative team making a real impact in the precious metals industry.
- Qualifications: Previous admin experience and a proactive attitude are essential.
- Other info: Great career growth opportunities in a well-established company.
The predicted salary is between 30000 - 42000 £ per year.
About Us
We are Cooksongold, a well-established global manufacturer of precious metal products that is part of HM Precious Metals, one of Europe’s largest refiners and processors of precious metals. We provide a range of services such as bespoke manufacturing, stampings, and precious metal scrap refining. We are a pioneering force in the additive manufacturing industry, specialising in precious metal 3D printing for the jewellery, aerospace, medical and automotive sectors. Based in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business with 280 employees. We are highly rated by our customers – we were awarded a Feefo Trusted Platinum Service Award for 2024, as a result of our excellent customer feedback ratings. We pride ourselves on our commitment to quality, creativity and customer satisfaction and delivering innovative and personalised products that meet the unique needs of our customers.
The Role
We are looking for an experienced Scrap Admin to assist in the daily administration of the PMP store.
Key Responsibilities:
- Assist in making daily bank transfer payments
- Ensure daily administration and housekeeping tasks are completed efficiently
- Ensure all stock is treated with the greatest of care and control
- Manage general customer and internal scrap queries
- Support the daily management of customer accounts
- Ensure high levels of customer satisfaction by offering a professional, friendly and quality service
About you
To succeed in this role, you'll need previous experience in an admin role, whilst being prepared to get involved in whatever it takes to get the job done.
Benefits
You will benefit from:
- Up to 34 days’ paid leave per year (including bank holidays)
- A generous Pension Scheme where employee contributions are matched by the company up to 8%
- Employee Assistance Programme
- Interest-free loans for travel to work costs
- Life Assurance up to x4 salary
- Discounts on company products
Our Job Applicant Privacy Notice can be viewed on our website.
Scrap Admin in Birmingham employer: Cooksongold
Contact Detail:
Cooksongold Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scrap Admin in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Cooksongold. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us you understand what makes Cooksongold tick, and how your skills can contribute to their mission of quality and customer satisfaction.
✨Tip Number 3
Practice common interview questions with a mate or in front of the mirror. Confidence is key, and being able to articulate your experience in admin roles will help us see you as a great fit for the Scrap Admin position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Cooksongold.
We think you need these skills to ace Scrap Admin in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Scrap Admin role. Highlight your previous admin experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Cooksongold. Share your passion for customer satisfaction and how you can contribute to our friendly work environment.
Showcase Your Attention to Detail: As a Scrap Admin, attention to detail is key. In your application, give examples of how you've managed stock or handled customer queries in the past. We love seeing candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cooksongold
✨Know Your Stuff
Before the interview, make sure you understand Cooksongold's role in the precious metals industry. Familiarise yourself with their services, especially around scrap refining and customer satisfaction. This will show your genuine interest and help you answer questions more confidently.
✨Show Your Admin Skills
Be ready to discuss your previous admin experience in detail. Think of specific examples where you've managed tasks efficiently or handled customer queries. Highlighting your organisational skills and attention to detail will resonate well with what they’re looking for.
✨Customer Service Matters
Cooksongold prides itself on excellent customer service. Prepare to share instances where you’ve gone above and beyond for a customer. This could be resolving a tricky issue or simply providing a friendly service. It’s all about demonstrating that you can contribute to their high standards.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, daily challenges in the Scrap Admin role, or how they measure customer satisfaction. This shows you’re engaged and thinking about how you can fit into their culture.