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- Tasks: Support customers through calls, emails, and social media while promoting sales.
- Company: A pioneering company in precious metal 3D printing based in Birmingham.
- Benefits: Up to 34 days paid leave, generous pension scheme, and employee discounts.
- Why this job: Join a friendly team and make a real impact in a growing industry.
- Qualifications: Experience in sales coordination and excellent communication skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 12000 - 16000 £ per year.
We provide a range of services such as bespoke manufacturing, stampings, and precious metal scrap refining. We are a pioneering force in the additive manufacturing industry, specialising in precious metal 3D printing for the jewellery, aerospace, medical and automotive sectors.
Based in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business with 280 employees. We are highly rated by our customers – we were awarded a Feefo Platinum Trusted Service Award for 2026 as a result of our excellent customer feedback ratings. We pride ourselves on our commitment to quality, creativity and customer satisfaction and delivering innovative and personalised products that meet the unique needs of our customers.
We are looking for an experienced Sales Coordinator to provide a professional and efficient service to all customers, via inbound telephone calls and email.
- Providing email, live chat, social media and reviews support as and when required
- Promoting sales and products by cross and upselling methods
- Reporting potential sales leads to the manager for follow-up action
- Attending update training sessions as and when required
- To resolve all consumer issues and complaints within company-defined timescales, including consistent follow-up and escalation where necessary
Up to 34 days’ paid leave per year (including bank holidays)
A generous Pension Scheme where employee contributions are matched by the company up to 8%
Employee Assistance Programme
Interest-free loans for travel to work costs
Life Assurance up to x4 salary
Discounts on company products
Our Job Applicant Privacy Notice can be viewed on our website.
Sales Coordinator (Permanent, Part Time) in Birmingham employer: Cooksongold
Contact Detail:
Cooksongold Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator (Permanent, Part Time) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially their innovative services in 3D printing. Be ready to discuss how your skills can help them maintain their high customer satisfaction ratings.
✨Tip Number 3
Show off your sales skills! During interviews, share specific examples of how you've successfully upsold or cross-sold in previous roles. This will demonstrate your ability to contribute to their sales goals right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our friendly team in Birmingham.
We think you need these skills to ace Sales Coordinator (Permanent, Part Time) in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of creativity can make your application stand out in a sea of formal submissions.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Coordinator role. Highlight your relevant experience and skills that align with our commitment to quality and customer satisfaction. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you the perfect fit for our team. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Cooksongold
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their services, especially in bespoke manufacturing and precious metal 3D printing. Familiarise yourself with their customer satisfaction ratings and awards, as this shows your genuine interest and helps you align your answers with their values.
✨Showcase Your Sales Skills
As a Sales Coordinator, you'll need to demonstrate your ability to promote products effectively. Prepare examples of how you've successfully upsold or cross-sold in previous roles. Be ready to discuss specific strategies you used to resolve customer issues and how you followed up to ensure satisfaction.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer complaints and inquiries. Think of scenarios where you turned a negative experience into a positive one. Practising these responses will help you convey your problem-solving skills and commitment to customer service during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the Sales Coordinator role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.