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- Tasks: Manage customer accounts, chase payments, and maintain accurate records.
- Company: Join Cooksongold, a leading manufacturer in the precious metals industry.
- Benefits: Enjoy up to 34 days off, a generous pension scheme, and discounts on products.
- Why this job: Be part of a friendly team making a real impact in a growing business.
- Qualifications: Previous credit control experience and strong attention to detail required.
- Other info: Part-time role with flexible hours and excellent career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Credit Controller Fixed-Term Part-Time Birmingham
About Us
We are Cooksongold, a well-established global manufacturer of precious metal products who are part of HM Precious Metals, one of Europe's largest refiners and processors of precious metals. We provide a range of services such as bespoke manufacturing, stampings, and precious metal scrap refining. We are a pioneering force in the additive manufacturing industry, specialising in precious metal 3D printing for the jewellery, aerospace, medical and automotive sectors. Based in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business with 280 employees. We are highly rated by our customers; we were awarded a Feefo Trusted Platinum Service Award for 2024 as a result of our excellent customer feedback ratings. We pride ourselves on our commitment to quality, creativity and customer satisfaction and delivering innovative and personalised products that meet the unique needs of our customers.
The Role
We are looking for an experienced Credit Controller to provide an efficient and effective service to customers in the processing, chasing and maintenance of their accounts. Reduce DSO, ensuring adherence to the company's credit policy. Paying strict attention to detail and policing the accounts to ensure fraud and accounting errors are kept to a minimum.
Key Responsibilities
- Controlling a designated credit control ledger by way of phone, letters and legal methods against a personal monthly target.
- Liaising with customers and allocating credits where applicable on customer accounts.
- To process new account applications and credit limit reviews.
- To ensure the maintenance of customer files, contact systems and all associated documentation. Ensuring accurate client details are maintained on the sales ledger, including diary notes.
- To determine the reason for credit failures and ensure that the despatch of material is not unduly delayed whilst observing the provisions of the company's Credit Policy.
About you
To succeed in this role, you'll need previous credit control experience, high attention to detail and be willing to get involved in whatever it takes to get the job done.
Benefits
- Up to 34 days paid leave per year (including bank holidays)
- A generous Pension Scheme where employee contributions are matched by the company up to 8%
- Employee Assistance Programme
- Interest-free loans for travel to work costs
- Life Assurance up to x4 salary
- Discounts on company products
- Part-time hours - 30 hours a week over 4 days
This is a fixed-term role with the contract running until 30th April 2027.
Credit Controller in Birmingham employer: Cooksongold
Contact Detail:
Cooksongold Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Cooksongold and understanding their credit policies. Tailor your answers to show how your experience aligns with their needs. We want to see that you’re not just another candidate, but someone who truly gets what they do!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’d be a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Cooksongold family and ready to contribute to their success.
We think you need these skills to ace Credit Controller in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your previous credit control experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Cooksongold. Share specific examples of how you've successfully managed accounts and reduced DSO in the past.
Show Off Your Attention to Detail: Since this role requires high attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company while you’re there!
How to prepare for a job interview at Cooksongold
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts and figures all day long. Brush up on your financial terminology and be ready to discuss how you've successfully managed credit control in the past. Be prepared to share specific examples of how you reduced DSO or improved customer payment processes.
✨Show Attention to Detail
This role requires a keen eye for detail, so make sure to highlight your meticulous nature during the interview. Bring along examples of how you've caught errors or discrepancies in accounts before they became bigger issues. This will demonstrate your ability to maintain accuracy in your work.
✨Understand the Company’s Credit Policy
Familiarise yourself with Cooksongold's credit policy and be ready to discuss how you would apply it in your role. Showing that you understand their approach to credit control will impress the interviewers and show that you're serious about fitting into their team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if this is the right fit for you.