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- Tasks: Manage fleet vehicle deliveries and ensure exceptional customer experiences.
- Company: Join Group 1 Automotive, a leading global automotive group.
- Benefits: Enjoy 33 days of leave, retail discounts, and flexible working options.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Sales administration experience and strong organisational skills are a plus.
- Other info: Opportunities for training, development, and community volunteering.
The predicted salary is between 30000 - 42000 £ per year.
Fun, exciting, rewarding work. Join us for the ride. Working with world‑class brands as a Lease Sales Support Administrator you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry‑leading family‑friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle‑to‑work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What you’ll do day to day:
- Take full ownership of the preparation and onward delivery of the fleet vehicles to our customers.
- Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
- Order delivery packs and advise customer when the vehicle is enroute to site.
- Book PDI with the Service department.
- Ensure that all documentation is in place prior to arranging delivery.
- Quoting support for our Broker network when required.
- Upload finance documents and order forms into fleet base and complete the relevant compliance checks.
- Offer vehicle for delivery on arrival, chase delivery confirmation with the customer, always looking to reduce the length of time that a vehicle is on site.
- Ensure SLA’s are met against each FN50 company requirement – Quote / Order / Demo response times monitored via Ebbon procurement system.
Helpful skills and qualifications:
- Sales Administration experience
- Experience of using multiple I.T systems
- Experience of interacting with internal/external customers and delivering exceptional customer service
- Highly organised, great attention to detail.
- Able to work under pressure and to tight time schedules.
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big: Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us. Just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values: At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Lease Company Support Administrator in Stockport employer: Cooks Motor Group
Contact Detail:
Cooks Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lease Company Support Administrator in Stockport
✨Tip Number 1
Get to know the company inside out! Research Volkswagen Stockport and understand their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the Lease Sales Support Administrator role. Think about how your skills align with their needs and be ready to share specific examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Lease Company Support Administrator in Stockport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lease Sales Support Administrator role. Highlight your relevant experience and skills that match what we’re looking for, like your sales administration experience and attention to detail.
Show Your Enthusiasm: We love seeing passion! In your application, let us know why you’re excited about this role and how you can contribute to delivering outstanding experiences for our customers. A little enthusiasm goes a long way!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cooks Motor Group
✨Know the Company Inside Out
Before your interview, take some time to research Group 1 Automotive and their values. Understand their mission to create outstanding experiences for customers and how they operate within the automotive industry. This will not only show your enthusiasm but also help you align your answers with their core values.
✨Showcase Your Organisational Skills
As a Lease Sales Support Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects under pressure. Highlight your attention to detail and how it contributed to delivering exceptional customer service.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of specific instances where you went above and beyond for a customer. This will demonstrate your commitment to providing trusted experiences, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
