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- Tasks: Guide customers through their vehicle purchase journey and deliver outstanding service.
- Company: Join Group 1 Automotive, a leading global automotive group with a fun culture.
- Benefits: Enjoy 33 days of leave, exclusive discounts, and flexible working options.
- Why this job: Be part of an exciting growth journey and make a real impact on customer experiences.
- Qualifications: Sales or customer service experience, strong communication skills, and a valid UK driving licence.
- Other info: Diversity is valued; we encourage enthusiastic applicants eager to learn.
The predicted salary is between 20000 - 20000 £ per year.
Salary £20,000 (uncapped earnings). Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a Sales Executive you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge.
- Save money every day with our exclusive retail discounts.
- Drive a great deal with discounts on new and used cars, plus servicing offers.
- Plan for the years ahead with our company pension scheme.
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter.
- Commute for less with our cycle-to-work scheme.
- Prioritise your wellbeing with dedicated support for you and your family, including 24/7 access to healthcare professionals.
- Make a difference with a paid day to volunteer in your community.
- Invest in your future with our company share purchase plan.
- Earn financial rewards when you refer a friend to join the team.
- Keep learning and growing with our training and development opportunities for everyone.
- Life assurance with the option to increase cover.
- We’re open to flexible working options – just ask.
What you’ll do day to day:
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle.
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database.
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions.
- Recommend suitable add-on products that align with customer needs and preferences.
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up.
- Deliver outstanding customer service that fosters loyalty and encourages referrals.
Helpful skills and qualifications:
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships.
- Ability to deliver first-class customer service with energy and enthusiasm.
- A genuine interest in helping customers and contributing to the team’s success.
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail.
- Exceptional listening and communication skills, focused on understanding customer needs.
- Must hold a valid UK driving licence.
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big: Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values: At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do: Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Commercial Sales Executive in Newbury employer: Cooks Motor Group
Contact Detail:
Cooks Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Sales Executive in Newbury
✨Tip Number 1
Get to know the company inside out! Research Group 1 Automotive and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Network like a pro! Attend industry events or product launches where you can meet potential colleagues. Building relationships can give you an edge and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to talk about your previous sales experiences and how you’ve delivered outstanding customer service. Show them you’re not just about hitting targets but also about building lasting relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Group 1 Automotive.
We think you need these skills to ace Commercial Sales Executive in Newbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering great experiences for customers, so share any relevant stories or experiences that highlight your passion for sales and customer service.
Tailor Your CV: Make sure your CV is tailored to the Commercial Sales Executive role. Highlight your previous sales or customer service experience, and don’t forget to mention any achievements that demonstrate your ability to meet targets and build relationships. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong organisational skills, so show us you can communicate effectively and get your message across without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Group 1 Automotive!
How to prepare for a job interview at Cooks Motor Group
✨Know Your Stuff
Make sure you brush up on your knowledge about the automotive industry and the specific brands you'll be working with. Familiarise yourself with Ford's latest models and features, as well as their customer service ethos. This will show your genuine interest and help you stand out.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully built relationships with customers. Think of specific examples where you exceeded targets or provided exceptional service. This will demonstrate your ability to deliver outstanding experiences, which is key for this role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Emphasise Teamwork and Values
Group 1 Automotive values teamwork and professionalism, so be ready to share examples of how you've worked effectively in a team. Highlight how you align with their core values of respect, integrity, transparency, and professionalism, as this will resonate well with the interviewers.