At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join Group 1 Automotive, a growing leader in the automotive retail industry.
- Benefits: Enjoy 33 days of leave, exclusive discounts, and flexible working options.
- Other info: Be part of a diverse team committed to integrity and teamwork.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in finance solutions and a passion for customer service.
The predicted salary is between 35000 - 45000 £ per year.
Create experiences you can be proud of. Leading with ambition and integrity, as a Business Manager you’ll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers’ faces. Working to become the World’s Most Trusted Automotive Retailer, you’ll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What you’ll do day to day:
- Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
- Identify opportunities to increase profitability through upselling finance & insurance products
- Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
- Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
- Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
- Deliver exceptional customer service, fostering loyalty and generating referrals
- Maintain organised administration and uphold housekeeping standards for a professional work environment
Helpful skills and qualifications:
- Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
- Proven expertise in supervising and managing the end-to-end sales process
- Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
- Adaptable approach to tailoring finance packages that meet individual customer needs
- Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
- Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values: At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Business Manager in Manchester employer: Cooks Motor Group
At Group 1 Automotive, we are committed to creating a supportive and dynamic work environment for our Business Managers in Manchester. With generous benefits such as 33 days of annual leave, exclusive retail discounts, and a focus on employee development, we empower our team to thrive both personally and professionally. Join us in our mission to become the World’s Most Trusted Automotive Retailer, where your contributions will be valued and your growth nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes them tick and how you can contribute to their mission of creating outstanding customer experiences. Tailor your answers to show how your skills align with their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Business Manager role. Highlight your experience in finance and insurance solutions, and don’t forget to showcase your ability to lead a team and deliver exceptional customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Group 1 Automotive. Don’t hesitate—take that step towards an exciting career with us!
We think you need these skills to ace Business Manager in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering exceptional customer experiences, just like we do at StudySmarter.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Business Manager role. Mention specific examples of how you've driven sales or improved customer satisfaction in the past – it’ll make you stand out!
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep your application professional. Use clear language and structure your thoughts well, but don’t be afraid to let your personality come through – we’re all about authenticity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Cooks Motor Group
✨Know Your Stuff
Before the interview, make sure you understand the finance and insurance products you'll be dealing with. Brush up on FCA compliance and regulations, as this will show your potential employer that you're serious about the role and can hit the ground running.
✨Showcase Your Leadership Skills
As a Business Manager, you'll be leading a team of sales executives. Prepare examples of how you've successfully managed teams in the past, focusing on how you've motivated them to achieve targets and deliver exceptional customer experiences.
✨Demonstrate Customer-Centricity
Be ready to discuss how you prioritise customer satisfaction. Share specific instances where you've gone above and beyond to ensure a great experience for customers, as this aligns perfectly with the company's mission to create outstanding experiences.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the company's growth plans or how they measure success in customer satisfaction. It shows you're genuinely interested in the role and the company’s future.
