Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee workshop operations and ensure top-notch customer service.
- Company: Join Group 1 Automotive, a leading global automotive group.
- Benefits: Enjoy 33 days of leave, discounts, and flexible working options.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Motor industry experience and a full UK driving licence required.
- Other info: Opportunities for growth and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Workshop Controller – BMW Brighton 6 Month Fixed-Term Contract
Want to be the best you can be? It’s what drives us too. Working in our aftersales department as a Workshop Controller you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What you’ll do day to day:
- Responsible for the day to day running of the workshop
- Ensuring the service and repair technicians achieve their daily targets
- Assisting the service managers in ensuring the department provides the best possible service to the customers
- Achieves agreed profits and retention levels
Helpful skills and qualifications:
- Full UK Driving Licence
- Motor Industry experience in a similar role is essential
- Able to work independently and as part of a team
- Ability to work to timescales effectively
- Keen eye for detail, good communication and a passion for delivering great customer service
- Experience in a main dealer environment
- Strong industry knowledge
- Ability to work under pressure
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us, just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do: Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Workshop controller in Ipswich employer: Cooks Motor Group
Contact Detail:
Cooks Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop controller in Ipswich
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the automotive industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to workshop management. Think about how you’d handle customer complaints or motivate your team to hit targets.
✨Tip Number 3
Show off your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Workshop controller in Ipswich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you care about delivering great customer experiences, so share any relevant stories or experiences that highlight your passion for the automotive industry.
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your motor industry experience and any specific skills that match the job description. We love seeing candidates who take the time to align their experience with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Group 1 Automotive.
How to prepare for a job interview at Cooks Motor Group
✨Know Your Stuff
Make sure you brush up on your motor industry knowledge and understand the role of a Workshop Controller. Familiarise yourself with common workshop processes and customer service expectations, as this will show your passion for delivering great experiences.
✨Showcase Your Communication Skills
Since you'll be dealing with customers face to face and over the phone, practice articulating your thoughts clearly. Think of examples where you've successfully resolved customer issues or improved service delivery, as these will highlight your communication prowess.
✨Demonstrate Team Spirit
Emphasise your ability to work both independently and as part of a team. Share experiences where you collaborated with others to achieve targets or improve workshop efficiency, as this aligns with their value of teamwork.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the role and the company. You might ask about their training and development opportunities or how they measure success in the workshop.
