Head of Business Growth & Customer Experience
Head of Business Growth & Customer Experience

Head of Business Growth & Customer Experience

Full-Time 43200 - 72000 £ / year (est.) No home office possible
C

At a Glance

  • Tasks: Lead business growth and enhance customer experiences in a dynamic automotive group.
  • Company: A top automotive group in the East Midlands with a focus on excellence.
  • Benefits: Generous 33 days annual leave, ongoing training, and competitive benefits.
  • Why this job: Make a real impact by driving customer satisfaction and achieving financial success.
  • Qualifications: Proven experience in business growth and strong negotiation skills.

The predicted salary is between 43200 - 72000 £ per year.

A leading automotive group in the East Midlands seeks a Head of Business to drive exceptional customer experiences and achieve financial targets. This role includes managing departments, creating coordinated plans, and monitoring competitive threats.

Candidates should have proven experience in a similar position, strong customer awareness, and negotiation skills.

The company offers generous benefits, including 33 days of annual leave and ongoing training opportunities.

Head of Business Growth & Customer Experience employer: Cooks Motor Group

As a leading automotive group in the East Midlands, we pride ourselves on fostering a dynamic work culture that prioritises exceptional customer experiences and employee growth. With generous benefits such as 33 days of annual leave and continuous training opportunities, we empower our team to thrive in their roles while contributing to our collective success.
C

Contact Detail:

Cooks Motor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Business Growth & Customer Experience

✨Tip Number 1

Network like a pro! Reach out to industry contacts and attend events related to business growth and customer experience. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Tip Number 2

Prepare for interviews by researching the company inside out. Understand their values, recent achievements, and challenges in the automotive sector. This will show them you’re genuinely interested and ready to drive exceptional customer experiences.

✨Tip Number 3

Showcase your negotiation skills during discussions. Be ready to share examples of how you’ve successfully navigated tough situations in the past. We want to see how you can bring that expertise to our team!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Head of Business Growth & Customer Experience

Customer Experience Management
Financial Target Achievement
Department Management
Strategic Planning
Competitive Analysis
Negotiation Skills
Proven Experience in Business Growth
Strong Customer Awareness
Team Leadership
Communication Skills
Analytical Skills
Problem-Solving Skills
Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in driving customer experiences and achieving financial targets. We want to see how your past roles align with the responsibilities of the Head of Business Growth & Customer Experience.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strong customer awareness and negotiation skills. Let us know why you’re the perfect fit for this role and how you can contribute to our team.

Showcase Your Achievements: Don’t just list your duties; highlight your achievements! Use specific examples that demonstrate how you’ve successfully managed departments and created coordinated plans in previous roles. We love numbers, so if you can quantify your success, even better!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Cooks Motor Group

✨Know the Company Inside Out

Before your interview, make sure you research the automotive group thoroughly. Understand their values, recent achievements, and challenges they face in the market. This will not only show your genuine interest but also help you tailor your answers to align with their goals.

✨Showcase Your Customer-Centric Approach

As the Head of Business Growth & Customer Experience, your ability to enhance customer satisfaction is crucial. Prepare specific examples from your past roles where you successfully improved customer experiences or resolved issues. Highlight your negotiation skills and how they contributed to positive outcomes.

✨Prepare for Strategic Questions

Expect questions about how you would manage departments and create coordinated plans. Think about your previous experiences and be ready to discuss strategies you've implemented that led to financial growth. Use metrics and data to back up your claims, as this will demonstrate your analytical skills.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that reflect your understanding of the role and the company. Inquire about their current strategies for tackling competitive threats or how they measure customer satisfaction. This shows that you’re not just interested in the position, but also in contributing to their success.

Head of Business Growth & Customer Experience
Cooks Motor Group

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>