At a Glance
- Tasks: Lead and drive performance across departments to ensure exceptional customer service.
- Company: Join Group 1 Automotive, a global leader in the automotive industry.
- Benefits: Enjoy 33 days of leave, exclusive discounts, and flexible working options.
- Why this job: Be part of an exciting growth journey with opportunities for personal and professional development.
- Qualifications: Proven experience in a similar role with strong customer awareness and communication skills.
- Other info: Diversity is valued; we encourage enthusiastic applicants eager to learn.
The predicted salary is between 36000 - 60000 £ per year.
Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a Head of Business you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What you’ll do day to day
- Drive the performance of each department in order to ensure that excellent customer service is provided and all financial targets are achieved.
- Create with each Department Manager co-ordinated, detailed annual plans, in line with defined long term goals, for each section of the business covering all targets for profitability, productivity, resource control and development.
- Establish and develop the retail centre organisation and control systems to ensure the efficient operation of each department, consistent with its present and future objectives.
- Monitor continuously all adverse trends and potential problems, and take corrective action in a timely manner.
- Monitor all competitive threats and opportunities to the business to ensure the long-term profitability of the Company and protection of the franchise.
- Direct the activities of each department manager to ensure they and their staff are continually contributing to the objectives of the business.
Helpful skills and qualifications
- Previous proven experience within a similar position
- Customer awareness
- Track record of success
- Brand affinity
- Negotiation and communication skills
- Ability to meet deadlines and work under pressure
- Full UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Head of Business employer: Cooks Motor Group
Contact Detail:
Cooks Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Head of Business role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Toyota Derby tick and be ready to discuss how your experience aligns with their mission to deliver outstanding customer experiences. Show them you’re not just another candidate!
✨Tip Number 3
Practice your negotiation skills! As a Head of Business, you'll need to demonstrate your ability to drive performance and profitability. Be ready to discuss how you've successfully managed teams and met targets in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our exciting growth journey.
We think you need these skills to ace Head of Business
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you care about delivering great experiences, so share why this position excites you and how you can contribute to our mission.
Tailor Your CV: Make sure your CV is tailored to the Head of Business role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid jargon – we want to understand your experience without any confusion!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Cooks Motor Group
✨Know the Brand Inside Out
Before your interview, make sure you research Toyota and its values. Understand their mission and how they deliver outstanding customer experiences. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Head of Business, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully driven performance or managed teams. Highlight your negotiation and communication skills, as these are crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as monitoring competitive threats or addressing adverse trends. Think through potential scenarios and how you would approach them, showcasing your strategic thinking and problem-solving skills.
✨Emphasise Your Customer-Centric Approach
Since delivering great customer experiences is key, be ready to discuss how you've prioritised customer satisfaction in previous roles. Share specific examples of how you've improved service delivery or addressed customer feedback effectively.