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- Tasks: Be the friendly face of our automotive group and assist customers with their needs.
- Company: Join a leading automotive group in Cambridge with a supportive team culture.
- Benefits: Enjoy 33 days of annual leave, retail discounts, and personal development opportunities.
- Why this job: Make a genuine impact while enhancing your customer service skills in a dynamic environment.
- Qualifications: Experience in customer service, strong communication, and multitasking abilities required.
- Other info: Fixed-term contract with great potential for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive group in Cambridge is seeking a Receptionist to be the first point of contact for customers. The ideal candidate will have demonstrated experience in customer service, strong communication skills, and the ability to multitask in a fast-paced environment.
This role offers a fixed-term contract with generous benefits such as:
- 33 days of annual leave
- Retail discounts
- Opportunities for personal development
Join us to make a genuine impact and be part of our committed team.
Front Desk Experience Lead – Customer Service in Cambridge employer: Cooks Motor Group
Contact Detail:
Cooks Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Experience Lead – Customer Service in Cambridge
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect your experience to their mission, showing them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend. This will help you feel more confident when handling real-life situations during the interview.
✨Tip Number 3
Show off your multitasking abilities! Prepare examples from your past experiences where you successfully juggled multiple tasks at once. This will demonstrate that you can thrive in a fast-paced environment, just like the one they’re offering.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Front Desk Experience Lead – Customer Service in Cambridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to multitask.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention the specific skills and experiences that make you a great fit for the Front Desk Experience Lead role.
Keep It Professional Yet Friendly: Remember, you're applying for a customer-facing role! While we appreciate a friendly tone, keep your language professional. Show us your personality, but also demonstrate that you understand the importance of professionalism in customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Cooks Motor Group
✨Know the Company
Before your interview, do a bit of research on the automotive group. Understand their values, mission, and any recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you excelled in customer service. Think about times when you handled difficult situations or went above and beyond for a customer. This will demonstrate your capability to be the first point of contact and make a positive impression.
✨Practice Multitasking Scenarios
Since the role requires multitasking in a fast-paced environment, think of scenarios where you've successfully juggled multiple tasks. You might even want to practice answering common interview questions while simulating a busy reception area to showcase your ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, opportunities for personal development, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
