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- Tasks: Lead shifts and create a welcoming atmosphere for guests at our restaurant.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Competitive pay, discounts, pension schemes, and a £40 meal voucher on joining.
- Why this job: Step up your career with training and development opportunities in a fun environment.
- Qualifications: Must be over 18 with a passion for customer service.
- Other info: Permanent contract with no zero hours; flexible hours across evenings and weekends.
The predicted salary is between 11 - 14 £ per hour.
We are currently recruiting in our Three Piers Cookhouse & Pub. Working 30 hours per week, paying up to £14.01 per hour.
Come and be the friendly face of Three Piers Cookhouse & Pub in Blackpool. Use your fun personality to welcome guests into our restaurant to enjoy their meal and, as a Step-Up Team Leader, take charge of the shift. We will reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old.
PAY RATE:Up to £14.01 per hour
Details- Contract type: Permanent - we don't do zero hours contracts!
- Hours: 30 hours per week across 5 days - evenings and weekends included
- Location: Three Piers Cookhouse & Pub, 4 Talbot Road, Talbot Square, Blackpool, FY1 1LF
- Training and support: We’ve got a warm welcome and training that will make your life easier from the start and the opportunities that’ll give you a career path in our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have a meal on us: You’ll receive a £40 voucher to spend in our restaurant when you join us
Join our team at Three Piers Cookhouse & Pub as a Step-Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Step Up Team Member - Blackpool employer: Cookhouse & Pubs
Contact Detail:
Cookhouse & Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Step Up Team Member - Blackpool
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Three Piers Cookhouse & Pub. Familiarise yourself with the atmosphere and menu. This shows you’re genuinely interested and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Practice your people skills! As a Step-Up Team Leader, you'll be the friendly face welcoming guests. Role-play common scenarios with friends or family to boost your confidence in handling customer interactions.
✨Tip Number 3
Show off your personality! When you apply through our website, let your fun side shine through. Share stories that highlight your customer service skills and how you handle challenges with a smile.
✨Tip Number 4
Follow up after your application! A quick message thanking them for the opportunity can set you apart. It shows enthusiasm and keeps you on their radar as they review candidates.
We think you need these skills to ace Step Up Team Member - Blackpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re looking for someone who can be the friendly face of our pub!
Tailor Your Application: Make sure to tailor your application specifically for the Step Up Team Member role at Three Piers Cookhouse & Pub. Highlight any relevant experience in hospitality or customer service, and connect it back to what we do here. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Cookhouse & Pubs
✨Know the Venue
Before your interview, take a moment to familiarise yourself with the Three Piers Cookhouse & Pub. Check out their menu, understand their vibe, and maybe even visit for a meal. This will help you speak confidently about why you want to work there and how you can contribute to their team.
✨Show Your Personality
As a Step-Up Team Leader, your fun personality is key! During the interview, let your character shine through. Share anecdotes that highlight your customer service skills and how you’ve made guests feel welcome in previous roles. This will show them you’re the friendly face they’re looking for.
✨Prepare for Situational Questions
Expect questions that assess how you handle various situations, especially in a busy restaurant environment. Think of examples where you’ve successfully managed a team or resolved a customer complaint. Practising these scenarios will help you respond confidently and demonstrate your leadership potential.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth, or what a typical shift looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
