At a Glance
- Tasks: Deliver exceptional customer service and keep the shop looking immaculate.
- Company: Join a family-owned, B Corp-certified business that values community and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a warm, welcoming team that makes a real difference in the community.
- Qualifications: No experience needed, just a passion for food and great customer service.
Casual Retail Team Member -Cheltenham
Location: Cheltenham
Hours: 10 Hours Per Week
Pay rate: £12.60 Per Hour (includes paid breaks)
Join Our Retail Team!
There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
- Offer remarkable service; the customer is always more important than anything else you are doing.
- Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
- We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Check in deliveries and placing orders, assist with stock taking as required.
- Look smart with apron, and name badge at all times.
Good to Have
If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Excellent Benefits including
- Paid breaks
- Paid leave on your birthdays, moving house, become grandparent or your child starts school for the first time
- staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals, events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
And many more ‿.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot about our food. About our people. And about doing the right thing—even when it’s not the easy thing.
Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
£12.30 for the engagement period.
Casual Retail Team Member Cheltenham employer: Cookfood
At COOK, we pride ourselves on being more than just a food retailer; we are a community-focused, family-owned business that values every team member. Our Cheltenham location offers a warm and inclusive work culture, with excellent benefits such as paid breaks, staff discounts, and unique perks like paid leave for special occasions. Join us to grow in a supportive environment where your contributions truly matter, and be part of a B-Corp-certified company committed to sustainability and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Team Member Cheltenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on COOK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering remarkable service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you respect the role and the company. Plus, it’s a great way to get into the mindset of being a part of the retail team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and know how to navigate the digital world, which is super important in retail today.
We think you need these skills to ace Casual Retail Team Member Cheltenham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for, especially if you’ve worked in retail or customer service before.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at Cookfood
✨Know the Company
Before your interview, take some time to research COOK. Understand their values, mission, and what makes them unique in the food industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about remarkable service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to connect with customers and create a welcoming atmosphere.
✨Dress the Part
First impressions matter! Make sure you dress smartly for the interview, reflecting the professional yet friendly vibe of COOK. A neat appearance shows that you respect the opportunity and are serious about the role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or how COOK engages with the community. This shows your enthusiasm and helps you determine if it's the right fit for you.
